Credit & Collections Associate
Local manufacturing company looking to fill a full-time Credit & Collections position in the Finance Department.
The Credit Specialist is an integral part of the Finance Department. This position’s primary responsibilities are to ensure the integrity and collectability of Ahead’s trade accounts receivable and to assist with the day-to-day credit and collection duties. The Credit Specialist is responsible for representing the company in a professional and courteous manner when dealing with customers, vendors, Sales Representatives, and fellow employees.
Responsibilities Include:
- Make collection calls.
- Exercise sound judgment to make independent credit related decisions.
- Handle incoming customer calls pertaining to credit issues.
- Approve customer orders after credit review of existing customer accounts.
- Investigate and resolve payment discrepancies in conjunction with the company’s service department.
- Process credit card payments.
- Maintain customer account master information.
- Additional duties as assigned.
Education and Experience:
- An Associate’s Degree or Bachelor’s Degree is preferred with 3 years of credit and collection experience is required.
Skills/Qualifications:
- Ability to properly evaluate credit/financial information on new and existing customers.
- Excellent verbal and written communication skills.
- Excellent problem solving & g ood negotiation skills.
- Ability to multi-task in a high-volume, fast-paced environment.
- Ability to professionally interact with all levels of management and co-workers.
- Ability to professionally interact with existing and potential customers.
- Confidentiality when dealing with company financial information.
- Great Plains experience a plus.
- Proficient in MS Office software.
- Must possess initiative, energy and drive.
- Excellent organizational skills.
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