Senior Director, Product Strategy and Operations
- Lead the formulation of the overarching product strategy, ensuring alignment with organizational goals and market dynamics
- Analyze market trends, customer needs, and competitive landscape to inform product roadmap and innovation initiatives
- Develop and maintain a robust framework for evaluating strategic product opportunities and prioritizing investments
- Support the product leaders of each of Trinity’s six solution sets to bring the right level of market intelligence and input from different roles in the organization in developing product roadmaps
- Orchestrate co-ordinate of strategic planning across solution sets to drive coherence and synergy across Trinity’s overall product roadmap
- Orchestrate input from strategy, analytics, growth and corporate leaders
- Drive data and partnering strategy to accelerate and augment our product roadmap, including close collaboration with corporate development
- Drive co-ordination between analytics and digital leadership, finance and product resourcing to enable agile deployment of resources, aligned to strategic priorities
- Orchestrate quarterly OKR planning process by product teams
- Design and implement best-in-class processes, tools, and metrics that drive efficiency, quality, and transparency across product teams.
- Establish and monitor key performance indicators (KPIs) and operational metrics to support data-driven decision-making.
- Champion continuous improvement initiatives, identifying bottlenecks and implementing solutions to optimize product delivery.
- Cross-Functional Leadership:
- Act as a central point of coordination for cross-functional product initiatives, ensuring timely execution and clear communication.
- Partner with engineering, design, go-to-market, and support teams to ensure alignment on objectives, timelines, and deliverables.
- Facilitate regular strategic planning sessions, product reviews, and operational check-ins with stakeholders at all levels.
- Product Portfolio Management:
- Conduct portfolio analyses to identify gaps, risks, and opportunities for expansion or rationalization.
- Partner with finance and product leaders to manage budgets, resource allocation, and ROI tracking.
- Roadmap and Go-to-Market Alignment:
- Ensure the product roadmap is actionable, achievable, and communicated effectively across teams and stakeholders.
- Drive collaboration between product and marketing teams to develop compelling go-to-market strategies for new launches and enhancements.
- Support sales and customer success with product training, enablement, and continuous feedback mechanisms.
- Education:
- Bachelor’s degree required; advanced degree (MBA, MS, etc.) strongly preferred.
- Background in business, engineering, computer science, or a related field.
- 10+ years of progressive experience in product management, product operations, or strategy roles within technology-driven organizations.
- 5+ years in a senior leadership capacity, preferably in high-growth or complex environments.
- Demonstrated track record of leading cross-functional teams, delivering successful products, and driving operational excellence at scale.
- Track record in life science commercial services
- Strong background in developing and executing product strategies, roadmap planning, and portfolio management.
- Exceptional strategic thinking, analytical, and problem-solving abilities.
- Outstanding verbal and written communication skills, including executive-level presentation capabilities.
- Proven aptitude for building and optimizing processes that support rapid growth and organizational change.
- Expertise in data analysis, financial modeling, and performance measurement.
- Ability to navigate ambiguity, manage competing priorities, and drive alignment across diverse stakeholder groups.
- High degree of emotional intelligence, humility, and a passion for mentoring others.
- Familiarity with modern product development methodologies (Agile, Lean, etc.).
- Comfort with product management tools, analytics platforms, and performance monitoring dashboards.
- Understanding of AI trends, and experience working with engineering and data science teams to shape high value products
- Establishment and maintenance of strategic roadmap and investment plan with confidence of executive leadership
- Achievement of strategic objectives and product roadmap milestones.
- RoI of product and data investments
- Improvement in operational efficiency and reduction of cycle times across product teams.
- Growth in product adoption, revenue, and customer satisfaction.
- Positive stakeholder feedback and alignment across executive, product, and go-to-market teams.
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