Service Administrator

Job Description

Job Description

We are partnering with a well-established service-based organization to identify a Service Administrator to provide essential support to their Service Department. This position is ideal for an organized and detail-oriented administrative professional who thrives in a fast-paced environment and enjoys coordinating operations, managing schedules, and supporting field teams.

The successful candidate will be a proactive team player who can manage multiple priorities, adapt to changing demands, and maintain accuracy across administrative and billing functions. This is a great opportunity for someone looking to grow their career within operations or professional services.

Company Highlights

• $50,000–$60,000 per year (permanent position).
• Opportunity for growth within operations and service coordination
• Supportive and collaborative team environment
• Hands-on training and exposure to service operations

Responsibilities of the Service Administrator:

• Provide day-to-day administrative support to the Service Manager and department staff.
• Create and manage work orders while coordinating technician schedules.
• Handle incoming calls and emails, ensuring timely and professional communication.
• Process billing and assist with maintaining accurate Accounts Receivable records.
• Maintain organized digital and physical filing systems, including service documentation.
• Update client systems and portals with service and billing information.
• Track service timelines and support overall workflow efficiency.
• Assist with general office operations, including data entry and reporting.

Qualifications of the Service Administrator:

• Experience: 1–3+ years of administrative or office support experience (service or dispatch experience is a plus).
• Ability to work effectively in a fast-paced, operations-driven setting.
• Strong organizational skills with attention to detail and the ability to multitask.
• High level of professionalism, reliability, and problem-solving ability.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• High school diploma required; additional education is a plus.

Submit your resume today for immediate consideration!

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Please Note: City Personnel offers extended interview hours from 7 am–7 pm upon request

Join a Top Workplace in Rhode Island!
Recognized as one of The Providence Journal’s Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.

At City Personnel, we don’t just match talent with opportunity. We invest in your growth and well-being.

When you work with us, you’ll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay

City Personnel isn’t just a staffing agency. It’s a team that values you, celebrates your wins, and helps you succeed every step of the way.

Ready to take the next step in your career?

Apply today and experience why we’ve been voted a Top Workplace in Rhode Island!

Contact us today at (401) 331-2311 to find your perfect job match!

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