Director of Data Governance and Quality (Worcester)
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Salary: $100,000 - $135,000 per year A bit about us: We’re a leading industrial solutions provider serving the pulp & paper industry with cutting-edge machine clothing, roll covers, and mechanical roll services that improve mill efficiency and reliability. We’re looking for a driven Application Sales Engineer to join our team and support customers across the Southern U.S. region. In this customer-facing technical sales role, you’ll combine your industry expertise with relationship-building skills to help mills improve machine performance, reduce downtime, and achieve long-term value. Why join us?
- Competitive compensation package with performance-based incentives
- Comprehensive benefits, including health, dental, vision, and retirement plans
- Opportunity to work directly with leading paper mills and cutting-edge industrial solutions
- Work alongside a knowledgeable Technical Service Engineer to deliver both technical support and sales growth
- A collaborative environment that values innovation, service excellence, and customer satisfaction
- Travel opportunities throughout your assigned territory with expenses fully covered
- Develop and maintain strong relationships with paper mill customers to identify sales opportunities.
- Conduct machine audits, optimization studies, and shutdown inspections to improve operational performance.
- Partner closely with the Technical Service Engineer in your region to deliver end-to-end support for customers.
- Troubleshoot machine clothing, roll cover, and bowed roll issues, providing practical recommendations and solutions.
- Assist mills in setting up value reporting systems and maintaining accurate operational data.
- Use proprietary modeling software to optimize press sections and enhance machine productivity.
- Provide detailed on-site reports after service visits, summarizing findings, opportunities, and next steps.
- Stay proactive in identifying new applications or product upgrades to support customer needs.
- Communicate market trends, competitive insights, and opportunities to the Regional Sales Manager.
- Manage an expense budget in alignment with company guidelines.
- Bachelor’s degree in Engineering or Business preferred – or equivalent experience in maintenance, production, or technical sales in the pulp & paper industry
- Proven relationship-building and communication skills with a strong customer-first mindset
- Mechanical aptitude and the ability to understand mill operations and equipment performance
- Proficiency in Microsoft Word, Excel, and database management tools
- Entrepreneurial drive with a passion for delivering technical solutions that generate results
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