M365 Support Engineer
Kforce has a client that is seeking an M365 Support Engineer in Boston, MA. Responsibilities:
- Support and troubleshoot SharePoint Online and Power Platform apps (Power Apps, Power Automate, Dataverse)
- Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Teams
- Create and maintain migration runbooks, technical documentation, and user guides
- Partner with IT, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions
- Quickly resolve migration, integration, and performance issues
- 6+ years with SharePoint On-Prem (2019) and Online; Extensive migration experience using ShareGate and Microsoft Migration Tool
- Experienced in Power Apps, Power Automate, and Dataverse troubleshooting and ALM strategies
- Deep expertise in site collections, permissions, metadata, taxonomy, retention, and governance
- Strong knowledge of SharePoint Online and Power Platform security: tenant/site permissions, Azure AD integration, compliance (DLP, sensitivity labels, retention)
- Skilled in resolving migration issues (permissions, metadata mapping, workflows)
- Proficient in PowerShell scripting, PnP provisioning, and familiar with Azure DevOps/Git/TFS
- Adept at creating runbooks, SOPs, technical documentation, and communicating technical guidance to stakeholders
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