Bilingual Case Manager

Job Description

Job Description

Description:

SEEKING: We are seeking a compassionate, motivated, and culturally responsive bilingual (Spanish/English) Case Manager to support pregnant and parenting youth in achieving long-term health, educational, and economic success.

PROGRAM DESCRIPTION:

The Young Parent Program at Child Care of the Berkshires partners with pregnant and parenting youth ages 14-25 to increase life opportunities and enhance family stability. The program utilizes a strengths-based, two-generation case management model that focuses on participants’ individual needs. Staff support parents in reaching their educational and career goals, increasing housing stability, access to health care and child care, and building positive parenting skills.

POSITION SUMMARY :

The Case Manager will serve as a trusted advocate and liaison, connecting young parents with vital resources to promote family stability and overall well-being. This role emphasizes individualized support, education and employment advancement, emotional wellness, and community resource navigation.

This position is located in Pittsfield, but will include travel to surrounding communities and occasional trips to our North Adams office.

QUALIFICATIONS :

• Fluent in both Spanish and English, with the ability to conduct visits with families in both languages while documenting work and receiving supervision in English.
• High school diploma or equivalent required; associate’s or bachelor’s degree in social work, public health, human services, or a related field preferred.
• Lived experience as a young parent and/or prior experience working with pregnant or parenting youth is highly valued.
• Strong understanding of issues affecting young parents, including access to education, healthcare, and housing.
• Familiarity with trauma-informed and culturally responsive practices.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced, community-based environment.
• Must be willing to complete an EEC background check (MA criminal offender record check(CORI), SORI, DCF background check, National Sex Offender Registry (NSOR)) fingerprinting, and a motor vehicle check.

GENERAL EXPECTATIONS :

• Demonstrate regular, dependable and punctual attendance.
• Maintain a neat and orderly work environment.
• Demonstrate respect, politeness, and cooperation with other staff members, participants, supervisors, vendors, and members of the community.
• Demonstrate a commitment to valuing diversity and contribute to an equitable and inclusive working environment.
• Work with all families, staff, and community members in a strength-based manner with emphasis on valuing diversity, equity and inclusion.
• Adhere to policies of CCB, as stated in the Personnel Policies, including dress code, confidentiality, and Employee Standard of Conduct.
• Prioritize work and assignments in order to meet established deadlines.
• Plan and participate in professional development.
• Other duties as assigned.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

This is a community-based role that includes conducting in-person home visits, outreach at various events and locations, and accompanying participants to appointments in the community in addition to office-based work. There may be occasional evening or weekend hours to meet the needs of the program and participants.

Case Managers may also assist in the facilitation of peer support groups. The position will be based in Pittsfield, but will involve travel to surrounding communities as well. Must be mature, have good mental and physical health in order to meet the physical and mental demands of home visiting, and be able to physically hold and carry infants and young children, car seats, curriculum items, etc. Must be able to provide documentation of good physical health, freedom of communicable diseases, and evidence of up-to-date immunizations.

WORK SCHEDULE AND YEAR : This is a 20-40 hours per week, year round non-exempt position.

SALARY AND BENEFITS: $23-$25/hr, commensurate with experience. Benefits include vision and dental insurance, health insurance eligibility starts at 30 hours per week, sick, personal, and vacation time as well as paid holidays, paid closure days, and retirement plan.