Office Support Specialist

About Prestige Capital Group

Prestige Capital Group is a family-owned and rapidly expanding organization with over 20 years in business, specializing in car wash and gas station operations, real estate development, and property management across Massachusetts. We take pride in fostering a collaborative workplace culture built on integrity, teamwork, and growth.

About the Role

Prestige Capital Group is seeking a dedicated and detail-oriented Office Support Specialist to join our growing team. This newly created position is designed to provide cross-departmental support and play an integral role in the continued growth and success of our company.
This is an excellent opportunity for a motivated professional who enjoys a fast-paced environment, variety in their workday, and the chance to learn multiple facets of business operations. This role is perfect for someone with experience as a paralegal or experience with insurance claims and collections.

Key Responsibilities

• Provide administrative and operational support across multiple departments, including Property Management, Customer Service, and Office Administration.

• Partner closely with the Property Manager to coordinate maintenance requests, vendor communications, and project documentation as well as file for permits and follow up with vendors.

• Assist with insurance claims by tracking progress, maintaining accurate records, and ensuring timely follow-up until resolution.

• Deliver professional customer service support via phone and email, ensuring a positive experience for all stakeholders.

• Collaborate with the Office Manager and internal departments to maintain clear communication, prioritize daily tasks, and complete assignments on schedule.

• Support office initiatives such as data entry, document organization, report preparation, and other administrative projects as needed.

Qualifications

• Previous experience in an administrative, office support, or customer service role preferred.

• Strong communication, organization, and follow-up skills.

• Ability to multitask and adapt to changing priorities in a fast-paced environment.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and comfortable learning new systems.

• Positive attitude, dependable work ethic, and collaborative team spirit.

Compensation & Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage (employee and dependents)

• 401(k) Plan: Company match available

• Paid Time Off

• Paid Holidays: Per company policy

• Career Growth: Opportunity to shape and develop a new role within a rapidly growing company

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.