Billing Clerk & Pre-Registration Specialist

Job Description

Job Description

Description:

Our Culture: Why work with us?

At the heart of our organization is our people. We’re driven by a shared mission to serve others and make a meaningful impact in our community. Our team is passionate, dedicated, and supportive, creating a workplace where collaboration and service thrive. We reward this commitment with a comprehensive benefits package, including career development opportunities, paid time off, loan repayment programs and the chance to make a difference in the lives of those in western Massachusetts. Join us in helping our community thrive!

Our Mission:

Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle/High School in Huntington.

A day in the life of this role:

This is a dual role that primarily reports to the Director of Billing. The Billing Clerk reports to the Director of Billing and works to assist the Billing Department in ensuring insurance claims are being paid to HCHC in a timely manner. The Pre-Registration Specialist reports to the Chief Financial Officer and works to promote a more seamless and positive experience with our patients.

What's in it for you:

Teamwork: Your independent work ethic will be recognized and valued, while your contributions as a collaborative and respectful team player will be celebrated.

Growth: HCHC is committed to your professional development, offering support and resources to expand your skills and deepen your understanding of providing high-quality, integrated care.

Impact: This position allows you to make a direct impact on the health and well-being of your friends, neighbors, and the entire community.

Benefits: Enjoy comprehensive benefits starting on day one, including health insurance, dental and vision coverage, paid vacation, personal and sick time, retirement plan with employer match, career development opportunities, loan repayment programs, and much more!

What we need from you:

• EPIC experience is mandatory for this role
• High school diploma or equivalent
• Detail-oriented
• Commitment to patient satisfaction
• Demonstrated computer competence
• Ability to communicate effectively and compassionately with clients over the phone
• Ability to maintain strict confidentiality of patient information in accordance with HIPAA

Competencies and Attributes:

• You are trustworthy, responsible, independent, take ownership and deliver results.
• You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior.
• You are willing to embrace challenges, and you are comfortable with uncertainty.
• Commitment to working with diverse populations as well as a commitment to the health of our communities.
• Human-centered, strength-based approach to working with colleagues and clients.

Location: Worthington, MA

Hours: Full-time; 37.5 hours / week