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Accounts Receivable (AR) Administrator

The Markens Group
Springfield, MA
Description

Canopy Management Group (formerly known as The Markens Group, Inc.) is an association management company that services local and national clients, including professional societies, associations, and nonprofit organizations.

Voted Great Place to Work ten years in a row, you'll enjoy a high-energy, fast-paced, engaging environment of professionals who care about the work they do. We support multiple projects for various member-driven organizations concurrently, giving you the opportunity to work on a variety of exciting, diverse projects. We work hard, and we like to laugh, too.

What You’ll Do As An AR Administrator

The Accounts Receivable (AR) Administrator is responsible for managing invoicing, payment processing, accounts receivable tracking, and collections for multiple client associations supported by Canopy Management Group. This role serves as a key point of contact for both internal teams and external stakeholders.

Who is the Perfect Candidate for This Role?

 The ideal candidate brings hands-on AR experience from a small business, nonprofit, or membership-based environment, is comfortable managing multiple client relationships, and communicates professionally while balancing strong financial controls with a service-oriented approach.

We’re specifically looking for someone that is detail-oriented, organized and diligent in task management. Additionally, this person should be able to adapt to different processes based on the various associations we support. This is a collaborative role, and an ideal candidate will work well as part of a team but take personal accountability for the execution of their tasks.

Responsibilities Include

  • Account Receivable & Invoicing:
  • Prepare and issue accurate and timely invoices on behalf of client associations, ensuring invoices align with association policies and pricing structures
  • Maintain invoice schedules and recurring billing cycles based on various associations’ needs
  • Payment Processing & Reconciliation:
  • Record and apply payments received via check, ACH, credit card, and online payment platforms
  • Reconcile payments to open invoices and resolve discrepancies promptly
  • Assist with month-end close activities related to accounts receivable
  • AR Tracking & Reporting:
  • Maintain accurate accounts receivable records for multiple associations
  • Prepare AR summaries and reports for internal management and association boards as requested
  • Collections & Member Communication:
  • Manage late-stage collections in accordance with association policies
  • Communicate professionally with members, sponsors, and vendors regarding outstanding balances
  • Escalate collection issues as appropriate while maintaining positive member relationships

Requirements

Required

  • 2+ years of accounts receivable or general accounting experience
  • Experience in a small business, nonprofit, association, or membership-based organization
  • Demonstrated experience in a client-facing or stakeholder-facing financial role
  • Strong understanding of AR processes, including invoicing, payment application, and collections
  • Ability to manage multiple clients, deadlines, and priorities simultaneously
  • Proficiency with accounting systems and spreadsheets (e.g., QuickBooks, NetSuite, Sage, Excel, or similar)
  • Experience using CRM or Association Management Systems (AMS) to manage member, sponsor, or client records
  • Customer-service-oriented approach to financial support and communications
  • Strong written and verbal communication skills

Preferred

  • Experience working within an Association Management Company (AMC)
  • Experience using membership databases
  • Experience using QuickBooks Online
  • Experience invoicing for events, sponsorships, and membership programs
  • Knowledge of nonprofit accounting principles

Skills

  • Client-focused communication
  • Accuracy and attention to detail
  • Organization and time management
  • Professional judgment and discretion
  • Problem-solving and follow-through
  • Ability to work independently and collaboratively
Posted 2026-01-28

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