PT Loan Servicing Specialist
Job Description
Job Description
We are looking for a dedicated Part Time Loan Servicing Specialist to join our team in Worcester, Massachusetts. This long-term contract position offers an opportunity to contribute to community development by ensuring the accurate and efficient processing of loans for affordable housing, small businesses, and nonprofit organizations. The role requires strong administrative skills and a commitment to delivering excellent customer service while adhering to regulatory standards.
Responsibilities:
• Process loan applications and documentation with precision to meet compliance and regulatory requirements.
• Manage loan disbursements and servicing activities to support affordable housing and community development projects.
• Collaborate with loan officers, underwriters, and compliance staff to maintain operational efficiency.
• Ensure timely updates and accurate record-keeping for all loan files.
• Provide exceptional customer service by addressing borrower inquiries and resolving issues promptly.
• Monitor and report on loan servicing activities to ensure alignment with company standards and goals.
• Assist with administrative tasks related to loan origination and servicing.
• Support the team in maintaining adherence to Community Development Block Grant (CDBG) requirements.
• Identify and implement best practices to improve loan servicing processes.
• Maintain confidentiality and security of borrower information at all times.
• Minimum of 3 years of experience in loan servicing, administration, or related fields.• Proficiency in loan underwriting and origination processes.
• Familiarity with Community Development Block Grant (CDBG) standards and guidelines.
• Strong administrative and organizational skills with attention to detail.
• Excellent communication and customer service abilities.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of regulatory requirements and compliance standards in lending.
• Proficiency in using loan servicing software and tools.
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