Regulatory Operations Coordinator - ROC

Job Title: Regulatory Operations Coordinator

Location: Boston, MA

Duration: 3+ Months (Potential for Extension)

Employment Type: Contract

Position Summary

The Regulatory Operations Coordinator serves as the primary point of contact for scheduling and coordinating regulatory observation activities within a large public transit rail system. This role requires strong organizational skills, attention to detail, and the ability to effectively communicate with internal departments and external regulatory agencies.

Responsibilities

• Serve as the primary liaison for scheduling OTIP observations with regulatory agencies

• Receive and manage daily and weekly communications related to OTIP observation scheduling

• Coordinate and schedule regulatory agency observations of OTIP surveys

• Communicate observation requests with appropriate internal departments and external stakeholders

• Maintain and update an electronic log of OTIP observations

• Coordinate communications among all parties involved in the observation process

• Address questions and troubleshoot concerns related to OTIP observations

• Escalate observation-related concerns to appropriate leadership when necessary

• Prepare reports related to OTIP observations as requested

• Maintain safety documentation files related to OTIP activities

• Represent the Safety Documentation team at meetings related to OTIP and regulatory observations, as assigned

• Attend departmental meetings

• Perform additional administrative duties as assigned

Required Skills

• Strong organizational and multitasking abilities

• Ability to communicate effectively using various communication tools, including mobile devices

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint

• Excellent communication and interpersonal skills

• Proficiency with standard office software and office equipment

• Strong problem-solving and customer service skills

• High attention to detail, accuracy, and professionalism

Qualifications

• Bachelor’s degree required

• 1–3 years of administrative and/or customer service experience

• An Associate’s degree or High School Diploma/GED with equivalent experience may substitute for a Bachelor’s degree

• Experience working with regulatory agencies preferred but not required

For more details reach at [email protected] or Call / Text at 516-862-1203.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.