Customer Service Rep Manufacturing $24- $26.00
Customer Service Representative
Pay Range: $24.00- $26.00 an hour
Hours: 8:00am- 4:30pm Monday- Friday
Job Summary
Provide customer support by processing orders and responding to phone inquiries.
Key Responsibilities:
Process customer purchase orders
Answer customer and dealer questions (product details, pricing, availability, repairs, and technical support)
Help customers choose the right products
Work with internal teams (Sales, Production, Accounting, Engineering, Shipping) to meet customer needs
Issue return authorization numbers
Coordinate demo equipment and shipping paperwork
Track shipments and provide tracking information
Assist walk-in customers
Perform other related duties as needed
Level of Responsibility:
Works under general supervision
Limited decision-making authority
Minimal impact on broader business decisions
Required Skills:
Customer service experience preferred
Strong phone communication skills
Basic proficiency with Microsoft Office (Excel, Word, PowerPoint)
Education & Experience:
Bachelor's degree preferred
1-3 years of customer service or office experience
On-the-job training provided
If you're interested in this opening please send resumes to Jamie Corriveau:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
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