ASSISTANT DIRECTOR FOR STUDENT SERVICES, Kilachand Honors College

General Description :

This position oversees Kilachand Honors College academic advising and supervises the College’s three professional advisors. Supervisory duties include advisor onboarding, training, and ongoing supp ort for complex student issues and advisor- directed programming initiatives . This person creates and maintains advising materials and resources; communicates the College’s requirements, policies, and procedur es to its student body ; an d, in leading the advising team, plans, executes, and evaluates the College’s advising practices within th e context of University -wide student services . This position advises 15% of Kilachand undergraduates , supports admissions and recruitment, and maintai n s the College’s internal student records.

Essential Function 1 : Advising Team Supervision and Support – 35%

Includes:

• Revising an d expanding the onboarding and training experience for new Kilachand academic advisors , with focus on advisor retention .
• Supervi sing three academic advisors through weekly team meeting s and regular one-on-one meetings .
• Providing guidance on each advisor’s focus are a program ming – development , management, and evaluation , through a lens of diversity, equity and inclusion.
• A ddressing escalated student issu es .
• S upervising the Kilachand academic standing review process .
• E nsuring advisor s feel support ed with opportunities for growth and networking .
• S erving on Advising Steering Committe e.

Essential Function 2 : Academic Advising – 25%

Includes:

• Managing advising caseload of 15% of Kilachand undergraduates and meeting with advisees four times per year. Working with students to determine academic plans , integrate programs, identify University resources, set goals, and build belonging and support networks.
• Planning group registration advising sessions.
• Managing first-year registration , Continuing Conversations, and the College’s integration into BU Orientation programming.
• Ensuring accurate Keyston e Project pathway course registration for all juniors and senior s, in collaboration with Assistant Directors.
• Serving as Writing Placement liaison and on the Kilachand Academic Conduct Committe e.

Essential Function 3: Admissions & Recruitment – 20%

Inclu des:

• Meeting prospective and admitted students and their families on campus and remotely.
• Facilitating design, scheduling, and staffing of Kilachand Virtual Information Sessions .
• L iaising with BU Admissions to plan prospective and admitted student programming for Fall, Winter, and Spring Visit Days, Open Houses, and Admitted Student Visits .
• R eceiving admit and deposit lists and tracking students through matriculation .
• E xecuting Kilachand admission appeal review with BU Admissions and College leadershi p.
• P roviding training on the College to BU Admissions staff as requested .
• Sitting on the Recruitment & Yield Committee as needed.

Essential Function 4: Advising Resources Management – 10%

Includes:

• Evaluating and revising existing advising resources such as : course description reference sheets ; curriculum map ; Hub & KHC integration planner ; fall, spring, and new student registration webpages; and marketing communications .
• Creating new resources in collaboration with advisors, Assistant Director for Marketin g, and Administrative Assistant.

Essential Function 5 : Student Records & Systems Integration – 10%

Includes:

• Maintaining the College’s internal student master list, comprising data on enrollment , withdrawal, retention, advisin g assignments , registration audits, and alumni.
• Ensuring sustained accuracy of UIS advisor assignments.
• Processin g course exceptions and certifying students to graduat e.
• Acting as staff resource during BU’s transition to new SIS.
• Atten ding Undergraduate & Graduate Workflow - Campus Solutions Implementation Planning meetin gs.

Required Skills

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.