Director of support

Job Description

NORMAL WORK HOURS: 40 hours per week, Monday-Friday

IMMEDIATE SUPERVISOR: Dean of Students

POSITION SUMMARY:

Under the direction of the Dean of Students, the Director of International Student Support and Intercultural Programs manages and enhances the international student experience at Olin College. Serving as the College’s designated immigration officer, the Director oversees compliance with immigration regulations and provides guidance to international students. The role also develops and implements intercultural programs that promote global awareness and foster a welcoming, inclusive campus environment for all students.

This is an in-person/on-campus position based in Needham, MA.

RESPONSIBILITIES :

Immigration Compliance & Student Services

• Serve as Primary Designated School Official (PDSO) for SEVIS system and federal reporting
• Issue Form I-20s and provide work authorizations (CPT, OPT, on-campus employment)
• Advise international students on visa status, academic requirements, and personal adjustment
• Handle immigration violations, reinstatements, and emergency situations
• Serve in on-call rotation responding to student crisis
• Monitor federal regulation changes and ensure institutional compliance
• Maintain a high level of presence at student events

Study Abroad & Exchange Programs

• Oversee study abroad program growth, profitability, and student satisfaction
• Coordinate with international partners and manage exchange agreements
• Advise students on program selection and approve applications
• Provide pre-departure and re-entry orientations
• Advise on international scholarships (Gilman, Boren, Freeman) and fellowships (Fulbright, Marshall, Mitchell, Rhodes)

Programming & Orientation

• Design and implement specialized orientation for F-1 and exchange students
• Support campus-wide orientation with international student programming
• Create cultural programming and intercultural learning opportunities
• Facilitate peer mentoring between international and domestic students

Admissions & Recruitment Support

• Review international applications and serve on admissions committees
• Serve as Student Affairs liaison to Admissions and Enrollment teams
• Manage international student scholarship budgets and eligibility

Campus & Community Partnerships

• Collaborate across Olin offices to integrate international perspectives campus-wide
• Liaison for Babson-Olin-Wellesley (BOW) consortium events ensuring international student inclusion
• Coordinate with Office of External Programs for international academic visitors
• Build relationships with local organizations serving international populations
• Collaborate with campus providers at Olin and Babson to ensure that international students are connected with healthcare, housing, and community resources
• Provide faculty and staff training on international student issues and cultural competency
• Manage program budgets and financial oversight for international initiatives
• Other general student affairs duties as assigned

Assessment & Professional Development

• Track retention rates, satisfaction, and program effectiveness
• Generate reports on international student demographics and outcomes
• Participate in NAFSA and immigration law training
• Maintain current knowledge of best practices in international education

Supervision & Collaborative Programming

• Supervise the office of student engagement and belonging initiatives
• Collaborate with Student Inclusion and Access team to create a robust slate of programming around belonging and connection
• Integrate international perspectives with community engagement initiatives
• Develop cross-cultural programming that fosters cultural understanding among international and domestic students

EXPERIENCE AND QUALIFICATIONS:

Required Qualifications:

• Master's degree in international education or student Affairs
• Minimum of 5 years of professional experience in international student services and advising.
• Demonstrated expertise in F-1 and J-1 visa regulations, SEVIS, and related federal compliance.
• Experience as a Designated School Official (DSO); familiarity with SEVIS reporting and documentation protocols.
• Strong intercultural communication skills and proven crisis management ability.
• Commitment to supporting a diverse student body and fostering an inclusive, collaborative, and innovative campus environment.

Additional Preferred Qualifications:

• Experience living, studying, or working abroad.
• Prior involvement in study abroad or international exchange program administration.
• Multilingual capabilities.

Company Description

Olin College of Engineering seeks employees who are passionate about working collaboratively within and outside of the Olin community to support the College’s mission and vision for the future. At Olin, we are educating the next generation of engineering innovators and shifting the definition of engineering. Not only do our students ask, “Who are we designing this for, and what are their values?” They also ask questions about the impact of their work on society.

As Olin evolves under new leadership, we seek to become a more representative and aware community, a place where everyone is a learner and where everyone is an educator. Olin will become a place where experimentation—including making and learning from mistakes—will be embraced across the institution, not just in the classroom. Collaboration is key to Olin’s curriculum and culture, and we will work intentionally to reinforce the values and culture to which we aspire. We are a community that thrives on being together; we value trust. The College supports teams to collaboratively decide how they can best do their work, and display a commitment to the community, all while providing individuals with overall work-life flexibility.

Olin College is situated on 75 acres in Needham, Massachusetts. We are approximately ten miles from Boston, one mile from the MBTA Commuter Rail train station, and approximately four miles from the Woodland Station from the MBTA Green Line. We have plenty of free parking on campus. You can find more details on our Visiting Campus page.

• Take a Virtual Campus Tour: From the moment you step on campus at Olin, you feel a buzz of energy and activity—and once you experience it, you want to be a part of it.

Olin College is committed to supporting an innovative, integrated learning and working environment. As a small campus, the in-person experience and cross-team collaboration is what helps build a strong, dynamic community for our students, faculty and staff. Typically, most roles at Olin College are intended to be in-person and on-campus. Certain paid positions may be eligible for flexible working arrangements, at the College’s sole discretion. Any approved remote work arrangement for pay must be performed in the Commonwealth of Massachusetts where Olin is registered to do business. Individual flexible and remote work options can be discussed during the interview process.

Benefits

Olin College prides itself on offering to faculty and staff comprehensive benefits that provide both choice and value. These benefits are an important part of total compensation.

Full-time employees scheduled to work at least 30 hours per week may be eligible for the following benefits:

Core Benefits

• Medical (three different options)
• Dental
• Vision
• Basic Life and AD&D Insurance (company paid)
• Paid Family Medical Leave
• Long Term Disability (company paid)
• 403(b) Retirement Plan with company match
• Liberal sick and vacation time and paid holidays
• Free parking

Additional Benefits

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Business Travel Insurance
• Supplemental 403(b) Retirement Plan
• Travel Assistance Services (company paid)
• Pet Insurance

Please note that benefits are subject to change at any time.

Equal Opportunity Employer Statement

At Olin College we seek to become a more representative and aware community. If you’re excited about a role and have relevant experience, but your work history doesn’t align perfectly with every qualification in the job description, we'd nevertheless encourage you to apply.

Olin College is an Equal Opportunity Employer. We especially welcome applications from candidates belonging to groups that have been historically underrepresented in higher education, including women, racial and ethnic minorities, LGBTQIA people, and people with disabilities. Employees of the College who have a disability are welcome to request reasonable accommodations by contacting Human Resources at [email protected].