Quality Technician (24154)

Quality Technician

Location: Westborough, MA 01581
Employment Type: Full-time
Shift: 1st Shift
Salary Range: $21.00 – $25.00 Hourly

Overview

The Quality Technician will work with Operations, Quality, and Engineering to continuously improve quality performance while ensuring compliance with established standards. This role performs a variety of inspections and tests on assemblies, components, and finished products at various stages of the production process to ensure compliance with quality and reliability requirements.

Key Responsibilities

• Perform dimensional and visual inspections of in-process and completed PCBA and electro-mechanical assemblies to drawings, specifications, work instructions, and routing sheets.
• Identify and investigate out-of-specification conditions and determine root cause.
• Recommend improvements to processes, technical documentation, equipment, and operator training.
• Conduct special testing, failure analysis, and validation activities as required.
• Troubleshoot returned merchandise (RMAs).
• Maintain and coordinate Material Review Board (MRB) activities.
• Monitor and report on established quality metrics.
• Develop and maintain required documentation, including checklists, work instructions, and logs.
• Perform inspection of sub-assemblies, in-process checks, and final inspections using drawings, schematics, and inspection tools.
• Initiate and process documentation related to non-conforming materials/products in collaboration with engineering teams.
• Support corrective and preventive action processes (CAPA), including documentation and follow-up.
• Support internal and external audits (customer and registrar) as required.
• Interface with customers, vendors, and auditors as a quality liaison.
• Maintain a safe and clean work environment.

Qualifications

Knowledge, Skills & Abilities

• Ability to read and interpret blueprints, specifications, and technical drawings; GD&T experience required.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Self-motivated with effective time management abilities.
• Strong written and verbal communication skills.
• Ability to work effectively in a team environment.
• Proficiency with inspection tools such as calipers and microscopes.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience supporting process validations (IQ/OQ/PQ) is a plus.
• Knowledge of Lean/Six Sigma principles is a plus.

Education & Experience

• High School Diploma or equivalent required; Associate’s degree in a technical field preferred.
• 2–4 years of experience in an electronics manufacturing environment, preferably contract manufacturing.
• 2–4 years of quality inspection experience.
• Experience with IPC-600 and IPC-A-610 required.
• Experience with IPC J-STD-001 is a plus.
• Experience with IPC-620 is a plus.
• Experience with medical devices and/or ISO 13485 is a plus.
• Experience with Smartscope inspection equipment is a plus.
• Experience with AOI benchtop equipment is a plus.

Work Environment & Compliance

• Must adhere to all workplace safety requirements.
• Must have proof of U.S. Citizenship to be considered.

Please feel free to apply directly or contact Chris Foster at 978-377-9667 or [email protected] for more information.

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