School Front Office Administrative Assistant

Worcester Cultural Charter Public School is seeking a Front Office Administrative Assistant to provide administrative support. The successful candidate will possess experience working in diverse schools with English Language Learners and students with disabilities. Candidate must share WCACPS’s mission and EL Education philosophy, which will provide K-6 students with rigorous, real world learning experiences in a supportive and nurturing school community, helping all students to become reflective inquisitors, articulate communicators, critical thinkers, and skilled problem solvers. Successful candidate should have a collaborative spirit of “we are crew, not passengers.” The Administrative Assistant will report to the Head of School.

Key Responsibilities

• Front desk receptionist; answers telephone calls and delivers messages; greets and directs children, parents, substitute teachers, and other visitors.
• Maintain Head of School’s calendar
• Process purchase orders, invoices, and reimbursement requests
• Assists with school mailings
• Assist with staff attendance tracking and coverage
• Maintain electronic and paper files
• Assists with recordkeeping requirements.
• Progress report and report card communication with staff, printing, and mailing
• Create and disseminate daily dismissal lists
• Assist with the maintenance of student information including database, student records, class lists
• Monitors student absentee call-in system, and contacts parents for verification of student absences when necessary.
• Coordinate and facilitate communication between students, parents, community organizations, and the general public
• Learn, interpret, apply, and explain rules, regulations, policies, and procedures
• Support school events
• Order office and instructional supplies
• Welcome and orient new faculty and staff
• Maintain internal and external electronic distribution lists
• Ability to work collaboratively and productively in an organization that prioritizes Diversity, Equity, Accessibility, and Inclusion operations
• Performs other job-related duties as assigned

Skills and Experience:

• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• High school diploma or G.E.D. and at least two years relevant experience, education, and/or training.
• Experience and/or passion for working cooperatively in schools with diverse communities, including those in Worcester
• Demonstrated respect for families with a diverse range of backgrounds.
• Strong organizational, verbal, written, and time management skills
• Sense of humility, customer service mindset, and ability to proactively solve problems
• Team player with strong interpersonal, stakeholder management, and relationship-building skills, including ability to foster positive and collaborative interpersonal relationships with staff, students, families, and the general public
• Committed to going above and beyond to meet the needs of students and families
• Excellent computer skills, including Microsoft Word, PowerPoint, Excel; Google Drive, Google Docs, Google Forms, and Google Sheets
• Fluent in administrative and clerical procedures, electronic communication, data entry, operation of standard office equipment, managing files/records, and other office/school procedures and terminology
• Conscientious attention to detail and commitment to accuracy in all areas
• Exhibit flexibility and able to adapt to change
• Strong work ethic, integrity, and ability to maintain confidentiality
• Bilingual (English/Portuguese or English/Spanish) and bicultural candidates preferred

​About the School

Worcester Cultural Academy (WCA) is a free charter public school in Worcester, MA. WCA offers Kindergarten through 6th grade this year and will grow through to 8th grade. The school community is proudly diverse across race, socioeconomic status, culture, language, and abilities. Students go on frequent expeditions to the leading cultural institutions and museums of central Massachusetts, including the EcoTarium, Hanover Theatre, Old Sturbridge Village, and Worcester Art Museum, to connect what they are learning in the classroom to the arts, history, and science education they receive at the partner organizations.

At Worcester Cultural Academy, our faculty and staff collaborate and support one another and our students through a number of school-wide activities, events and celebrations. The successful candidate will have the opportunity to lead and participate in these events, ranging from student and family orientation activities to celebrations of learning to graduation. We work together to support the safe and happy arrival and dismissal of our students, collaborate and plan together and use data to guide decision-making.

We are intentional about engaging our faculty and staff in the development of the Academy and of themselves. School-wide professional meetings happen before the start of the school year and throughout.

If you require reasonable accommodation in interviewing, completing any pre-employment requirements, or otherwise participating in the employee selection process, please likewise direct your inquiries to Human Resources at [email protected].

All positions at WCA require a satisfactory Criminal Offender Record Information (CORI) background check (unless eligible for a religious or medical exemption) before beginning employment.

Worcester Cultural Academy Charter Public School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8.5 hour shift (overtime-eligible); 7:00am-4:00pm
• Day shift

Work Location: In person

Pay: $19.50 - $22.00 per hour

Expected hours: 42.5 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person