Family Support Coordinator

Family Support Coordinator

Bilingual Spanish/English Required

Join Our Mission & Empower Families!

Location: Boston, MA

Position Type: Full-Time

Position Hourly Rate: $28.21

About WORK Inc.’s Solidaridad Family Support Center

WORK Inc.’s Solidaridad Family Support Center is dedicated to supporting Spanish-speaking families and individuals with intellectual and developmental disabilities (ID/DD) in the Greater Boston Area. We strive to empower families by connecting them to resources, services, and community opportunities that foster inclusion and growth.

Key Responsibilities

• Guide families as they navigate services, benefits, and community resources
• Build strong relationships with local community partners and organizations
• Plan and facilitate family workshops, training, social events, and recreational activities
• Provide translation and interpretation to ensure clear, accessible communication
• Lead support groups, advocacy activities, and leadership initiatives
• Coordinate the Family Advisory Council
• Collaborate with our AVP of Family Support Services and Communications team to shape outreach, promotional materials, and social media
• Use a person-centered approach and LifeCourse tools to support planning and goal setting

Skills Needed

• A culturally responsive leader who is passionate about supporting and empowering families
• Experience working with diverse families and communities
• Knowledge of the Department of Disability Services (DDS) and local school special education systems
• Strong communication and organizational skills
• Approachability, creativity, patience, and adaptability in a dynamic environment

Requirements

• Fluency in Spanish and English (required)
• Full-time schedule availability with flexibility and occasional weekends
• Bachelor’s degree in human services or related field, with three or more years of experience supporting individuals with ID/DD
• Ability to work in various community settings
• Valid Driver’s License and ability to travel between community locations
• CPR/First Aid certification required (training provided)
• Proficiency with Microsoft 365

Why Join Us

• Be part of a supportive, collaborative team that values cultural responsiveness and practical problem-solving
• Make a meaningful impact by helping Spanish-speaking families feel understood, connected, and empowered
• Shape programs and initiatives that reflect the needs of the community
• Opportunities for professional development and growth
• WORK Inc. offers a full benefits package including Health & Dental Insurance, college tuition remission, paid training, generous vacation & sick time, a wide variety of schedule options and more.

How to Apply

We strongly encourage candidates from all backgrounds and identities to apply. Our team values diversity and is committed to fostering an inclusive environment. If you enjoy meaningful work and want to make a genuine difference for families in the community, we want to hear from you!

To apply: Please submit your resume and cover letter to Emily DaSilva at [email protected].

WORK Inc. is an equal employment opportunity employer and encourages individuals with disabilities and Veterans to apply.

Please contact 617-691-1506 if you require any assistance in responding to this advertisement.