Intake Specialist

CAREERS THAT MATTER

IMMEDIATE OPENING

Intake Specialist-Wareham/Cape Cod

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South Shore Early Education and Care a program of the South Shore Community Action Council - a private non-profit providing multi-level program support on the South Shore, Cape and Islands and Wareham. South Shore Early Education and Care is seeking an Intake Specialist at their Wareham Location, 30 hrs./wk./52 wks. All company benefits apply, base hourly rate $21.17/hr. Travel will be required from the Wareham location amongst our Cape Cod child care programs; for client intake; and will be reimbursed according to company policy and the IRS reimbursement mileage rate, and will be during the regularly scheduled workday.

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Core Responsibilities: Assist families in the application and enrollment process. Make referrals to other programs. Master the Federal and State guidelines and eligibility requirements relating to all the programs. Navigate the case management database system-GoEngage and state subsidized childcare computer system (CCFA). Maintain standardized intake procedures, include reviewing applications, returning calls/emails, collecting documentation, scheduling intakes, and working with parents to obtain documents, completing required paperwork and generating income calculations for eligibility. Maintain childcare subsidies and recertifications, child’s files, coordinate orientations, processing enrollment paperwork and required eligibility documents. Confidentiality is required.

Core Qualifications: High school diploma or HISET/GED equivalent. MS Office Suite mastering of skill is required, excellent customer service, ability to prioritize tasks, meet deadlines and stay organized. Intermit business travel will be required and will be reimbursed at IRS mileage rate, as approved by program director; a personal vehicle is required for travel.

Minimum Requirements at employment:

· Must be at least 18 years of age to apply

· Date of posting 4/3/26 deadline to apply 4/14/26; or until a suitable candidate is found

· Valid MA state driver’s license; DCF background check

· References will be required upon hire

Please submit a cover letter, resume, and submit to [email protected] or mail directly to:

South Shore Community Action Council
Attn: Human Resources | 71 Obery Street | Plymouth, MA 02360 [email protected]

SSCAC, Inc. is an EEO/ADA Employer | Promoting Teamwork in the Workplace

Competitive Pay, excellent employee benefit package and teamwork environment

Employee Retention bonus $1000 incentive is available after 90 successful consecutive days of employment, newly hired employees only. (seasonal and rehired employees are not eligible for the new hire employee retention sign on bonus.)

Pay: From $21.17 per hour

Expected hours: 30.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

Work Location: In person