Environmental Services Operations Coordinator

The Lemuel Shattuck Hospital, operated by the Department of Public Health is seeking an EVS Operations Coordinator who would oversee daily operations of the Environmental Services Department. This includes key support functions such as laundry, pest control, hazardous waste management, and groundskeeping. This role ensures full compliance with Joint Commission, CMS, and DLS standards, and partners closely with Infection Prevention and Control to uphold state and organizational cleanliness requirements. The coordinator also manages 24/7 staffing needs and leads training and competency programs for all EVS team members. Become part of a team committed to creating a healthier, more sustainable environment for our patients and staff.

Please Note Scheduled Hours: 8:30AM-4:30PM, Monday-Friday

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Supervises a 24/7 Environmental Services team delivering essential hospital services.

• Conducts and documents regular staff supervision, coaching, and performance evaluations.

• Manages and participates in personnel matters in collaboration with departmental leadership.

• Leads new‑hire orientation, ongoing training, and annual in‑service programs.

• Coordinates vacation schedules and reviews time‑off requests to ensure adequate coverage.

• Oversees EVS‑related contracted services, including pest management, hazardous waste removal, landscaping, and laundry.

• Performs routine inspections to ensure compliance with JC, CMS, DLS, and Infection Control standards.

• Initiates maintenance work requests based on facility observations and needs.

• Partners with Infection Control to establish and maintain regulatory cleanliness standards.

• Supports supervisors and shift leaders with daily scheduling, project coordination, and emergency response activities.

• Works with Human Resources to fill positions in accordance with the Collective Bargaining Agreement and hiring protocols.

• Provides departmental orientation on MSDS, approved cleaning agents, PPE, safety procedures, and attendance expectations.

• Maintains and updates EVS departmental policies and procedures.

• Reviews and responds to incident reports and quality management findings.

• Coordinates departmental quality improvement initiatives and participates in cross‑departmental programs.

• Contributes to the departmental budgeting process and promotes cost‑effective operations.

• Coordinates capital equipment purchasing for the EVS department.

• Participates in committees such as Infection Control, Product Review, and Physical Environment.

Required Qualifications:

• Knowledge of work‑simplification techniques and standard methods for preparing charts, graphs, tables, and written reports.

• Ability to analyze data, draw conclusions, make recommendations, and determine appropriate formats for presenting information.

• Skilled in gathering information through document review and interviews, and in maintaining accurate, well‑organized records.

• Strong written and verbal communication skills, including the ability to write clearly, follow instructions, and provide precise guidance to others.

• Demonstrated supervisory ability, including planning and assigning work, evaluating performance, identifying training needs, and motivating staff.

• Ability to build rapport, maintain effective working relationships, and interact tactfully with colleagues at all levels.

• Capacity to adapt to changing situations, respond to emergencies, and exercise sound judgment and discretion, especially with confidential information.

• Knowledge of supervisory principles, practices, and techniques, and the ability to coordinate team efforts to achieve departmental goals.

Preferred Qualifications:

• Understands the rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities.

• Possesses knowledge of the organizational structure and functions of the assigned agency.

• Recognizes the types and uses of agency forms.

• Applies state procedures for purchasing and requisitioning supplies and equipment.

• Navigates state budgetary procedures related to staffing and positions.

About the Lemuel Shattuck Hospital:

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.

Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.

The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.

Learn more about: what it’s like to work as a DPH nurse

Learn more about Shattuck Hospital:

Relocation information :

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website,

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

• 
  Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Program Coordinator III

Primary Location : United States-Massachusetts-Boston-170 Morton Street

Job : Administrative Services

Agency : Department of Public Health

Schedule : Full-time

Shift : Day

Job Posting : Feb 3, 2026, 9:41:30 AM

Number of Openings : 1

Salary : 78,834.86 - 115,284.78 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : [email protected] / [email protected] - 6173524250

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No