Customer Service Representative

Dollar Express Stores LLC
Springfield, MA

Customer Service Representative

About Us: Dollar Express operates 330 stores in 36 states and is focused on providing exceptional service to our customers. In this role, you'll primarily engage with customers, assist in store operations, and maintain a secure shopping environment.

Job Duties and Responsibilities: Provides customer engagement in a positive and approachable manner.

Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

Independently stocks shelves and recovers merchandise in the store.

Accurately handles customer funds and processes transactions using the POS system.

Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Posted 2026-03-09

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