Family Partner, CBHC

Job Type: Full-time, 40 hours

Location: Taunton, MA

Program Type: Outpatient CBHC/Mobile Crisis

Program Name: Community Behavioral Health Center (CBHC)

Pay Range: Starting salary $42,000

Work Location:

Office, community

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts. We have a proven history of being committed to offering comprehensive services that best support both our clients and our community, while making services as accessible as possible. CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. At CCBC we also value our team and strive to create a supportive and inclusive work environment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

A Family Partner has experience as a caregiver of a youth with significant mental health needs. Family Partners work closely with the Care Coordinators, clinicians and Program Directors to help the parent(s) or caregiver(s) of the youth by teaching the parent/caregiver how to navigate the child-serving systems, identifying available services and supports in the community, and developing connections with self-help or support groups. The FP is part of a multidisciplinary team and should have strengths in cultural humility, time management, knowledge of community resources, and advocacy skills.

Job responsibilities will include:

• Utilize personal and professional life experience to provide non-judgmental, unconditional peer support to parents and caregivers served by the CBHC.
• Engage in a collaborative relationship with caregiver and support the parent/caregiver in meeting their youth’s needs.
• Serve as a bridge to ensure that family and providers understand each other’s perspective and information.
• Model effective coping techniques for parents and caregivers.
• Promote parent/caregiver empowerment by including linkages to peer/parent support and self-help groups in the community.
• Teach the parent/caregiver how to identify formal and community-based resources (e.g., after-school programs, food assistance, housing resources, etc.).
• Make referrals and aid parents/caregivers in connecting with outside services and supports (e.g.; partial hospitalization programs, In Home Therapy, In Home Behavioral Services, etc.).
• Aid parents/caregivers in navigating educational enviroments and supports (e.g., IEP processes, 504 Plans, educational advocates, etc.).
• Support Mobile Crisis clinicians in connecting parents/caregivers with identified treatment recommendations (e.g., outpatient therapy, In Home Therapy, ...anything else MCI tends to recommend, etc.).
• Customer service and client outreach to support parents/caregivers on waitlist and identify needed supports (e.g., Mobile Crisis, Urgent Care, etc)
• Obtain and maintain MassHealth Certified Application Counselor certificate to support parents/caregivers navigating enrollment in MassHealth.
• Other duties as assigned (e.g., engagement report/calls, MCI alerts, etc.).

Requirements

• High school diploma/GED or college diploma and a minimum of 2 years working with children/families.
• Experience as a caregiver of a youth with emotional and/or behavioral health needs.
• Experience navigating any of the child/family-serving systems and advocating for family members involved with behavioral health systems.
• The candidate must possess good organizational skills, as well as effective verbal, written and computer skills.
• Proficiency with computers including ability to use or learn to use an electronic health record system, audio-visual communication technology (i.e. doxy or Zoom), and some use of Microsoft Office suite for emails, internal document access, and organization.

Great Benefits

• Salary $42,000
• 3 weeks paid vacation to start, and 4 weeks paid at 2 years
• 12 paid holidays including 1 floating holiday
• 2 weeks sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match
• Tuition reimbursement
• An ability to have a flexible work schedule
• Opportunities for ongoing training, professional development and CEUs

Supportive Environment:

• Supervision
• Support always available in difficult situations
• Training in evidence-based practices
• Support for skill development
• Support groups
• Growth opportunities within the organization

For more information about this position, or to send your resume:

Courtney Matto, LMFT, CSC, Vice President of Community Behavioral Health Center (CBHC) Services ([email protected])

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780