Compliance Officer III

Assists Director of Safety and Security to oversee all duties related to Metro Boston Security Team Specialist Department and Metro Boston Transportation services, and Materials Management. Provide direct supervision to Security Team Specialist supervisors, Inventory Control Coordinator and Chauffeur. Enforce all Safety and Security regulations, access control, and parking regulations. Collect and analyze data related to safety, security, incident reporting/debriefing and provide reports to Area Leadership. Assists with maintaining emergency management plans, conducts disaster drills/fire drills and ensures that proper documentation is on file. Perform related work as required.

Schedule: This position is full-time working 37.5 hours Monday through Friday, 8am to 4pm, with Saturday and Sunday off.

Duties and responsibilities (these duties are a general summary and not all inclusive):

• Coordinates and monitors activities of the Security Team Specialist department, Materials Management, and Transportation services.

• Provides direct supervision of Security Team Specialist IIs, Inventory Control Coordinator, and Chauffeur.

• Ensures compliance and accuracy of all monthly reports such as felony report, vehicle mileage report, security report and overtime database.

• Responsible for all ordering of all Security Team Specialist Uniforms, equipment, and transportation supplies. Maintains the uniform supply room and the two-way radio communication system for Fuller.

• Responsible for oversight of documentation of personnel related duties involving Security Team Specialist, Materials Management, and Transportation departments.

• Responsible for ensuring the timely completion of IT, HR and Area expectations regarding onboarding and offboarding tasks of supervisee team to make sure all processes are completed.

• Assists in efforts to promote, reinforce and model the Department and Area’s commitment to Race, Equity and Inclusion to support safe, respectful and healthy workplace and treatment environments for people served and staff in state-operated and vendor run programming.

• Develops, implements, and monitors safety policies for the facility.

• Ensures that Security Alarm Systems such as the panic, intrusion, surveillance cameras and access control systems are maintained.

• Responsible to coordinate and maintain key control.

• Attends all annual DMH mandatory in-service trainings.

• Maintains liaison with various private, local, state, and federal agencies.

• Takes the lead collecting and analyzing data for security and transport issues to include incident reporting/debriefing, etc.

• Coordinates with the Supervisors to ensure all Security Team Specialists, Inventory Control Coordinator, and Chauffeur complete mandatory trainings.

• Coordinates with the Supervisors to ensure Security Team Specialists, Inventory Control Coordinator, and Chauffeur complete mandatory trainings.

• Maintains Narcan supply for all Metro Boston Area sites, collects Narcan protocols for all sites and ensures STS AED is in compliance.

• Provides Annual Narcan and AED protocol checks for compliance and safety purposes.

• Responsible for oversight of all emergency management plans.

• Sorts, reviews, files the STS daily paperwork and bring forth incidents or issues to Director’s attention.

• Reviews and analyzes department data to determine progress and effectiveness and make recommendations for changes in procedure as needed.

• Assists Director of Safety and Security with site emergency plans and HHAN support.

• Assists Director of Safety and Security with maintaining Office of Vehicle Management compliance.

• Develops, implements, and coordinates ADA regulations for the facility.

• Responsible to review all Security Team Specialists incident reports and follow-up with appropriate persons.

• Performs other related duties, as required, or assigned.

Required Qualifications:

• Ability to work with patients in a respectful and humane manner.

• Ability to use investigative techniques to obtain information.

• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and or evaluations; determining subordinates training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or imitating disciplinary action.

• Capacity to make decisions and act quickly in dangerous or emergency situations.

• Ability to analyze and determine the applicability of data, to draw conclusions and make recommendations.

• Knowledge of Police Administration and techniques of supervision.

• Knowledge of criminal law and police rules and regulations.

• Ability to exercise discretion in handling confidential information.

Preferred Qualification

• Given the population served, bilingual or multilingual fluency.

• Selected candidate should have experience in the following areas: Emergency Management, Joint Commission and CMS accreditation compliance, Health and Safety compliance, providing trainings.

Agency Mission:

The Department of Mental Health assures and provides access to services and support to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit:

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience.*

• 
  Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Compliance Officer III

Primary Location : United States-Massachusetts-Boston-85 East Newton Street

Job : Compliance and Certification

Agency : Department of Mental Health

Schedule : Full-time

Shift : Day

Job Posting : May 11, 2026, 8:49:12 AM

Number of Openings : 1

Salary : 75,311.34 - 109,604.04 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Christina Hyppolite /[email protected] - 8572835830

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No