Deductions Specialist

About the Wellness Pet Company

The Wellness Pet Company is on a mission to help the next generation of pet parents fulfill a shared life of wellbeing with their pets through a foundation of proven nutrition. We are committed to crafting high-quality pet food, dental chews, treats, and topper recipes that are made with the perfect balance of high-quality natural ingredients paired with the latest scientific research and technologies. As a community of people working together, Wellies are positively obsessed with how to deliver proven health outcomes that pet parents can see and pets can taste. Wellies bring their best to work every day, come ready to collaborate, embrace the hard things, and own their outcomes.

Our Team is based out of our office in Burlington, Massachusetts, where we work in-office Monday through Thursday each week, and remotely on Fridays. Team members must reside within or be willing to relocate to a commutable distance from our Burlington office.

What You’ll Accomplish

We are currently seeking Deductions Specialist to join our team, which is based out of our Burlington office. Reporting to the Senior Manager of Customer Compliance and Deductions, our Deduction Specialist will ensure all deductions are communicated, approved, and processed in a timely manner. Specifically, this individual will:

• Be responsible for the financial integrity of all non-trade spend deduction-related transactions, with a clear understanding of the impact on Sales, the balance sheet, and the P&L
• Focused on investigating and gathering information to determine exposure and reverse or dispute invalid chargebacks
• Complete trend analysis for root cause to identify cash flow opportunities and implement corrective actions and pursue collection of invalid items
• Partner with other internal departments to provide financial insight on process gaps, opportunities, and specifically the impact of deductions on cash flow
• Support our accounting team to audit, research, and resolve receivable deductions issues in a timely manner.
• Contribute to special projects as assigned

Who We’re Looking For

Team Wellie is a group of people who are truly obsessed with all the best ways about winning for the consumer and the pets they love. And so, we are seeking an individual who:

• Always starts with the consumer
• Is dedicated to doing it right the first time
• Brings their best every day
• Has an “all-in” mindset
• Embraces the hard things and does them right away
• Owns their outcomes
• Gives back to their community

In addition, for this specific role, we need someone who possesses:

• A bachelor’s degree in accounting or a related field
• A minimum of two years of relevant work experience in a deductions or credit-focused role
• A demonstrable understanding of basic accounting principles
• Proven analytical capabilities

• Accuracy and attention to detail and strong problem-solving skills
• A strong working knowledge of Microsoft Excel, specifically creating and using pivot tables and v-lookups
• Experience working with HighRadius a plus

Why Wellness Pet?

We care about the wellbeing of our people, their families, and their pets. We treat every Wellie to a best-in-class benefits package, a warm and welcoming environment, and a place where you can learn and grow professionally. More information about what makes us special can be found on our website. The Wellness Pet Company is proud to be an equal opportunity workplace. We foster an inclusive work environment and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

The annual salary range for this position is $54,100 to $74,700, based on a full-time work schedule, anticipated responsibilities, market benchmarks, and organizational equity. Compensation may vary within that pay range depending on the selected candidate’s professional background, experience, operational needs, and other considerations permitted by law. The full compensation details will be communicated upon finalization of the employment offer and may include eligibility for participation in a bonus program.

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