Sales Associate
- Provide world-class customer service, building relationships and understanding customer needs through the Aubuchon Difference.
- Offer advanced product knowledge, guiding customers through complex projects and recommending complete solutions.
- Actively seek out opportunities to upsell and cross-sell products to enhance customer satisfaction and meet sales goals.
- Promote the loyalty program, in-store events, and monthly promotions to increase customer engagement.
- Handle escalated customer concerns professionally, resolving issues or escalating to management as needed.
- Accurately process sales and returns using the POS system.
- Manage cash handling processes, including deposits, drawer reconciliation, and safe counts.
- Train, mentor, and guide Sales Associates/Cashiers on operational processes, customer service, and product knowledge.
- Perform hands-on tasks such as filling propane, cutting keys and glass, repairing screens, and operating forklifts.
- Maintain inventory levels and assist with restocking to keep a clean, organized, and fully stocked sales floor.
- Fulfill online orders promptly and accurately, ensuring customer satisfaction with in-store and curbside pickups.
- Assemble products for in-store displays and customer orders.
- Identify and address safety concerns, ensuring a secure environment for customers and associates.
- Adhere to all company policies, safety regulations (OSHA, state-mandated), and Aubuchon's Core Values.
- Open and close the store, ensuring all security and safety procedures are followed.
- Serve as Leader on Duty (LOD), overseeing daily store operations in the absence of store leadership.
- Manage daily key tasks, ensuring timely follow-ups and updates within Asana.
- High school diploma or equivalent preferred.
- Must be at least 18 years old.
- 2+ years of retail or hardware experience required.
- Leadership or key-holder experience preferred.
- Willing to obtain forklift and propane certification within 90 days of hire (training provided).
- Strong interpersonal and communication skills to lead and motivate a team.
- Proficiency in basic math for transactions, inventory management, and project estimations.
- Ability to operate tools and machinery, including key-cutting machines and forklifts.
- Strong organizational skills and attention to detail.
- Weekend availability and flexibility to adapt to business needs.
- Must be able to lift up to 50 lbs., with frequent lifting/carrying of up to 25 lbs.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Must be able to pass a motor vehicle record check if driving is required.
- Comfortable working in an animal-friendly environment (accommodations available upon request).
- 401(k) with Match Program - Available Day 1
- PTO Awards starting at 80 hours and increases with seniority
- 4 Paid Holidays
- Medical, Vision, Dental Insurance
- Company Funded - HSA/HRA Program
- Short Term Disability
- Company Paid Life Insurance
- Wellness Program - Earn $300 annually
- Team Member Assistance Program and Fund
- Discounted Pet Health Insurance
- Gym Reimbursement
- Tuition Reimbursement Program
- Training and Growth Opportunities
- Team Member Discounts at all locations
- Company Discount Program for Tickets, Electronics, Vacations, and more!
- Pay ranging from $18 to $20 per hour
Recommended Jobs
Baker
Baker Position The Baker has expertise in the baking business and possibly experience in a Dunkin' Donuts Kitchen. Must be punctual, attentive to detail, and highly reliable. We are interested in …
Bartender
Bartender - Northampton, MA Job Category: Food and Beverage Requisition Number: BARTE002411 Part-Time Spare Time - Northampton 525 Pleasant St Northampton, MA 01060, USA Job Detail…
Marketing & Business Development Specialist
Overview A leading international economics consulting firm is looking to hire a Marketing & Business Development Specialist to join its Boston team. The firm’s Practice Development team contrib…
Seasonal Camp Lead Environmental Educator (Crane Estate)
Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ pres…
Compliance Specialist
Job Responsibilities: Perform QA review of executed GMP analytical batch records, in-process, release, and stability data to ensure compliance with regulatory requirements, internal quality standa…
Asset Protection Specialist Full Time
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilit…
Senior Project Manager
You. As a Cramer Health Senior Project Manager, you'll be an expert in delivery planning and passionate about creating impactful brand assets and campaigns specifically for healthcare clients. You…
Cardiac Cath Radiologic Technologist - $7,500 Sign-on Bonus!
Job Description Summary South Shore Health’s Cardiac Catheterization Lab is one of the busiest community-based cath labs in Massachusetts, performing more than 3,500 procedures annually, including…
Cruise Booking Agent (Remote)
We are seeking enthusiastic and customer-focused individuals to join our travel team as a Cruise Booking Agent . In this role, you will assist clients with researching, planning, and booking cruise…
Product Manager, Global Expansion
With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving tech…