Family Support Worker (West Springfield, MA)

18 Degrees
West Springfield, MA
18 Degrees is committed to a policy of nondiscrimination, equal opportunity, and cultural diversity. People of color, LGBTQ+ individuals, and multi-cultural/multi-lingual candidates are strongly encouraged to apply.

Pay Rate: $22.02/hour

18 Degrees is where new beginnings come to light for children and families – and could be where your new career does the same! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

This full-time position at our West Springfield location is for a Family Support Worker providing home
visits for families in Hampden, Hampshire and Franklin Counties who have been referred by the
Department of Children and Families. This position also includes facilitating Family Time Supervised
Visitation referred by the Department of Children and Families, Family and Probate Court, and Post
Adoption.

To be a good fit for this position you have:

  • A knowledge of strengths-based engagement with at-risk children and families. You’re able to
    support families in identifying their goals & strengths, track and document progress; coordinate needed services; provide warm referrals, individualized support & advocacy
  • Good skills in collaboration and communication
  • Solid understanding of community-based resources
  • Experience working with Transitional- Aged Youth
  • The ability to build trusting relationships while maintaining appropriate boundaries
  • Dependable transportation
  • Excellent organizational skills and good writing/computer skills

Qualifications:

  • Bachelor’s degree preferred or 5 years of relevant experience
  • Must be available to work an occasional evening or Saturday
  • Multicultural/multilingual candidates encouraged to apply
  • Successful candidate will have EOHHS CORI, National SORI, Driving Record Authorization and DCF Background Check run

Send cover letter and resume to Paula McDermott, 18 Degrees, Inc., 480 West Street, Pittsfield, MA 01201 or email [email protected]. AA/EOE

Posted 2026-05-06

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