Site Manager II

Overview

The Site Manager is responsible for effective management, administration, and control of business functions at identified client site(s). This person oversees the timely and effective resolution of all services contracted by the client while exhibiting exceptional customer service, overall operational efficiency and quality of business services.

Responsibilities

• Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality

• Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment

• Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively

• Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff

• Functions as a liaison between the client & CBPS

• Prioritize and schedules all work including overflow work to backup facility

• Ensures proper maintenance and usage of all equipment and supplies

• Conducts staff meetings to ensure communication of corporate policies and goals

• Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff

• Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals

• Interfaces with the client, operations team, and corporate departments as necessary

Qualifications

• Associates Degree preferred or comparable work experience

• 3 yrs. supervisory exp. as a manager in a professional business setting preferably in the reprographic/mail industry; manage a site with 1-4 non-exempt employees

• Communicate effectively with diverse groups and clients

• Exhibit ability to establish personal credibility with customers and staff

• Ability to execute and deliver the highest quality and production and customer service

• Establish challenging, constructive, and open workplace culture

• Work with peers & team to establish departmental decisions, processes & ensure standardized activities

• Ability to work in stressful situations and meet deadlines efficiently

• Create a customer focused environment

• Excellent written and oral communication skills

• Strong organizational, administrative, record keeping & time management skills

• Strong team approach to business ethics

• Must have excellent follow through skills

PHYSICAL DEMANDS

• Occasionally lifting and/or moving of up to 50 lbs.

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within

A company focused on creating a positive work and client environment

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Locations US-MA-BOSTON

Posted Date 13 hours ago (2/19/2026 10:55 AM)

Requisition ID 2026-20776 # of Openings 1_ Category (Portal Searching) _Administrative/Clerical Position Type (Portal Searching) Regular Full-Time Minimum Salary USD $38.42/Hr. Maximum Salary USD $39.42/Hr. Fixed Salary USD $39.42/Hr.

Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.

Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at [email protected].