Certified Medical Assistant, Needham Cancer Center

Job Type: Regular

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Join a Highly Skilled Oncology Team Making a Difference Every Day

At Beth Israel Deaconess Medical Center, you're not just taking a job. You're stepping into a vital clinical role where your knowledge, certification, and compassion come together to support patients facing cancer with dignity and expert care. As a Certified Medical Assistant at the Needham Cancer Center, you’ll work alongside Harvard-affiliated oncologists and multidisciplinary specialists in a fast-paced, patient-centered ambulatory setting.

You’ll be trusted to use your clinical training, technical skill, and proactive mindset to manage a wide range of responsibilities, from supporting complex treatments to facilitating seamless patient flow and communication.

What Sets This Role Apart

• Serve in a certified clinical capacity as a core member of a respected oncology team
• Work in a modern, integrated cancer center offering Hematology/Oncology, Radiation Oncology, Infusion, and Specialty services
• Collaborate with Harvard Medical Faculty Physicians at BIDMC and support advanced cancer treatments and procedures
• Enjoy predictable weekday hours with a rotating every-third-weekend shift
• Be part of a tight-knit team where your role is respected, your skills are valued, and your contributions truly matterJob Description:

Key Responsibilities

Perform direct patient care activities including vital signs, EKGs, phlebotomy, point-of-care testing, and clinical prep
Assist providers during routine procedures and exams
Triage patients and support complex care coordination with sensitivity and precision
Facilitate patient flow and clinic operations by preparing charts, confirming referrals, and communicating updates
Perform administrative tasks such as check-in, scheduling, and insurance verification as needed
Accurately document patient interactions and updates in the electronic medical record (Epic)
Communicate with patients and families clearly, respectfully, and compassionately in person and over the phone
Ensure exam rooms are cleaned, stocked, and ready for use at all times

What You Bring

Required:

High School Diploma or GED
One of the following:Medical Assistant (MA) certificate or diploma
EMT, CNA, or LNA certification
At least 5 months of direct patient care experience in a clinical or research setting (including nursing or medical students with completed clinical rotation)

Basic computer proficiency and comfort using web-based systems and EMRs

Preferred:

Phlebotomy certificate
Experience in oncology or complex specialty care
Familiarity with Epic or similar EMR systems

You’ll Thrive in This Role If You Are

A certified clinical professional looking to deepen your experience in oncology care
Known for your attention to detail, technical accuracy, and patient-centered approach
Comfortable working in a fast-paced environment that values teamwork and proactive communication
Someone who takes initiative, stays organized, and treats every patient with compassion and dignity
Dedicated to continuous learning and growth within a respected academic medical system

This is a meaningful opportunity to bring your skills to a team that blends high-acuity care with a deep sense of purpose. Join us at the Needham Cancer Center and be part of something bigger.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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