Senior manager development instructional design

Cushman & Wakefield
Boston, MA

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Job Title

Senior Manager, Leadership Development Instructional Design

Job Description Summary

We are seeking an experienced and passionate Instructional Designer with a specialized focus on Leadership Development to join our dynamic and growing Global Learning COE team. In this critical position, you will be instrumental in designing, developing, implementing, and evaluating innovative learning solutions that empower our current and future leaders. You will play a key role in advancing our learning culture and supporting the company's vision for leadership excellence. You will leverage your experience in human behavior, educational psychology, and instructional design to create engaging and effective programs tailored to the unique needs of our global workforce.

Responsibilities

Job Description

Needs Assessment & Analysis

  • Conduct thorough training needs analyses with stakeholders, subject matter experts, and leadership to identify performance gaps and define learning objectives specific to leadership competencies within commercial real estate.
  • Collaborate with HR, senior leadership, and business unit heads to align leadership development initiatives with organizational goals and strategic priorities.
  • Work closely with internal SMEs and external consultants to gather content, validate accuracy and ensure relevance of training materials.
  • Coach and guide SMEs on content development, instructional design methodologies, and effective knowledge transfer.


Instructional Design & Development

  • Translate complex leadership concepts and business needs into engaging learning content.
  • Design, develop and deliver comprehensive leadership development programs, courses, and learning modules from conception to implementation. This includes, but is not limited to:
  • Learning solution design
  • Curriculum maps
  • Learning objectives
  • Content outlines
  • Storyboards and transcripts
  • Prototypes
  • Instructor-led training (ILT) and/or Virtual Instructor-led training (VILT) materials (presentations, facilitator guides, participant guides)
  • eLearning modules
  • Blending learning solutions
  • Job aids, quick reference guides, and performance support tools
  • Select and recommend appropriate instructional modalities and technologies to achieve learning objectives.


Evaluation & Improvement

  • Develop and implement evaluation strategies to measure the effectiveness and impact of leadership development programs.
  • Analyze feedback and data to identify areas of improvement and continuously enhance learning solutions.
  • Stay current with industry trends, best practices, and emerging technologies in leadership development and instructional design.


Program Management

  • Manage the learning development project life cycle – from scoping, needs assessment, discovery, design, development, implementation, and evaluation.
  • Manage multiple instructional design projects simultaneously, adhering to timelines and budget constraints.
  • Manage various stakeholders in gathering content, soliciting feedback, communicating project status, risks, and dependencies.
  • When appropriate, providing strong vendor management capabilities that keep our project goals and desired outcomes aligned with the vendors progress and plans.
  • Collaborating with the LMS team to upload, test and maintain content to an LMS.


Qualifications

  • Minimum 5-7+ years of dedicated experience as an Instructional Designer with a strong portfolio demonstrating expertise in developing Leadership Development programs.
  • Proven experience designing and developing a wide range of learning solutions in a variety of modalities.
  • Demonstrated understanding of leadership theories, models, and best practices.
  • Experience working within or strong understanding of the commercial real estate industry is highly preferred.
  • Experience with designing engaging learning programs based on business needs.
  • Strong proficiency of course development software (e.g. Adobe Creative Suite, Articulate or Captivate).
  • Demonstrated ability to leverage data and analytics in measuring learning impact.
  • Proficient with Microsoft Office Suite.
  • Knowledge of HR systems is advantageous, in particular Workday Learning (LMS) and HCM.
  • Technical savvy / agility to learn new systems.
  • Exceptional written and verbal communication skills, with the ability to translate complex information into clear and concise learning content.
  • Strong analytical and problem solving skills, with a keen eye for detail.
  • Strong stakeholder management and interpersonal skills, with the ability to build effective relationships across all levels of the organization (including executive sponsors).
  • Excellent project management, organizational, and problem-solving skills.
  • Ability to work in a challenging environment with multiple competing deadlines.
  • Ability to work both in a team and independently in a fast-paced, dynamic environment.
  • Willingness to work with others around the world and develop a global mindset


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $97,750.00 - $115,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

If you have questions about this posting, please contact [email protected]
Posted 2025-10-06

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