2nd Shift Direct Care

Job Description

Job Description

About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.

Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.

A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.

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The Residential Recovery Specialist (RRS) provides support to residents and the program during hours when the Program Supervisor is not on-site. This role focuses on building relationships, promoting a safe and recovery-focused environment, and upholding MHA’s Core Values of Respect, Integrity, and Compassion. Responsibilities include assisting residents with critical needs, maintaining program expectations, communicating urgent issues to leadership, ensuring safety, and supporting program upkeep as requested by the Program Supervisor.

Pay Rate: $20 an hour

Open Shift: Monday through Friday 2pm-10pm (40h)

• Ensure resident activities align with program expectations.
• Provide supportive interventions from a trauma-informed and strengths-based perspective.
• Support individuals in work towards meeting their established goals, as requested.
• Assist residents with daily living tasks such as cooking, cleaning, and laundry, as needed.
• Monitor and document resident behavior, progress, and incidents.
• Provide crisis support and de-escalation as needed.
• Ensure program spaces are clean, safe, and organized.
• Communicate consistently with team members and supervisors.
• Promote a recovery-oriented, person-centered culture within the residence.

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Must be at least 18 years of age.
• Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.
• High school diploma or equivalent required
• Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or substance use is preferred
• Ability to work independently, manage time, and prioritize tasks.
• Effective oral, written, organizational, and computer skills.
• Compassion, patience, strong interpersonal skills and understanding of trauma-informed care.
• Must be able to pass and maintain certifications in CPR and First Aid.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $20 an hour