Technical Sales Manager - North America

Job Description

Job Description

PCS Instruments

PCS Instruments are global leaders in the tribology test equipment industry. Established in 1987, we design and manufacture cutting edge instruments for analysing the properties of lubricants and fuels.

Our instruments give researchers the tools to benchmark their products against market leading brands and play a pivotal role in the development of world class lubricants, materials and formulations.

We have a worldwide client base, spanning over 100 countries of users performing to ISO and ASTM test methods as well as specialised tribology research in a wide range of industries.

We support our products either directly from the UK or through our extensive network of trained distributors, which ensures all our customers receive fast, reliable service and support.

For more information; instruments.com/about/

Role: Technical Sales Manager

Location - Cambridge, Massachusetts – Open to remote candidates

Reporting: Global Head of Commercial

Position Overview

Are you passionate about helping customers solve real-world tribology challenges and excited by the opportunity to grow markets, build relationships, and drive commercial success? Do you thrive at the intersection of technical understanding and business development , where your expertise helps customers choose the right solutions and unlock new applications?

At PCS Instruments , we are expanding our presence across the USA—and we’re looking for a proactive, problem-solving minded Technical Sales Manager to join our team.

This role is an opportunity to use your tribology and lubrication knowledge in a customer‑facing, market‑shaping capacity. You’ll engage directly with leading industrial and academic partners and, demonstrate how our equipment solves their challenges together the Applications Scientist, and play a key role in accelerating our growth in the US market.

This position is ideal for someone who enjoys working with customers, spotting commercial opportunities, shaping markets, and communicating complex ideas with clarity and impact , all while representing a global leader in tribology instrumentation.

Reporting to:

Global Head of Commercial

Key Responsibilities and Accountabilities:

• Meet or exceed sales targets in the USA’s specialist tribology sector. Develop and execute sales growth strategies.

• Drive commercial growth , developing relationships that lead to new long-term partnerships.
• Work side‑by‑side with world‑class engineers, scientists, and strategic customers , helping them unlock new applications for PCS test instruments.
• Work with the Applications Scientists to demonstrate cutting-edge tribology equipment at our Massachusetts laboratory and at customer sites.
• Represent PCS Instruments at major industry events and conferences , engaging with influential industrial and academic partners.
• Influence the future of our products , feeding customer insights and emerging market needs directly into new product development.
• Assist with the potential contract/consultancy work, looking at the commercial aspect of the tests/ measurements to be performed by the Service/Applications team.

This role is perfect for someone who loves science, thrives on solving technical problems, and is energized by building meaningful customer relationships in both industry and academia.

Desirable knowledge, skills and experience

We’re looking for someone who is curious, commercially astute and excited to help shape the next era of tribology solutions in a new territory.

You should have:

• A Bachelor Degree in Engineering or Materials Science (or other Scientific discipline) , ideally with some experience in lubrication science or tribology.
• 2-5 years Sales experience in related field and experience selling to both Academic and Industrial markets. We are particularly interested in individuals with experience selling to the Oil and Lubrication markets.
• Experience presenting complex scientific equipment .
• The ability to analyse trends , make strategic recommendations, and act decisively.
• The ability to develop a strong understanding of competitive and funding landscape within the territory
• Excellent leadership, communication skills, confidence in front of customers, interpersonal and negotiation skills.
• A proactive, resilient, team‑oriented mindset.
• Impeccable integrity

Preferred Skills & Attributes

• Positive “can do” attitude, proactive, resourceful, meticulous.
• Natural team player who builds confidence and cooperative relationships.
• Strong personal integrity and corporate compliance.
• Self-motivated and goal-oriented.
• Well organised and able to prioritise effectively.
• Strong communication and networking skills.
• Excellent planning and organisational skills.
• Professional sales training such as Miller Heiman

What we Can Offer:

• Competitive salary and performance-related bonus
• Opportunities for international collaboration and travel
• Access to cutting-edge tribology laboratories and equipment
• Professional development and conference attendance
• Supportive, innovative, and science-driven company culture
• Potential to grow responsibilities to wider territories, direct and indirect sales management.