Client Booking Services Specialist

Pinell Studios
Woburn, MA

We are seeking a reliable and detail-focused Client Booking Services Specialist to support individuals and families with coordinating their trip arrangements from start to finish. This role is ideal for someone who enjoys organization, clear communication, and providing structured support to clients throughout the planning process.

In this position, you will work with clients to understand schedules, preferences, and expectations, then assist with researching options and coordinating reservations. Attention to accuracy and follow-through is essential, as you will help ensure each plan is organized, confirmed, and clearly documented.

Key Responsibilities

  • Communicate with clients to gather planning details, preferences, and timelines

  • Research accommodations, transportation, and activity options

  • Coordinate and confirm reservations with vendors and suppliers

  • Prepare itineraries, confirmations, and supporting documentation

  • Assist with updates, changes, or corrections as needed

  • Maintain organized and accurate client records

Qualifications

  • Strong organizational and communication skills

  • High attention to detail and time management

  • Ability to handle multiple client requests efficiently

  • Customer service or coordination experience preferred

What We Offer

  • Flexible work structure

  • Training and ongoing support

  • Access to professional tools and planning resources

Posted 2026-01-24

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