Regional Director of Sales
- Direct, manage and drive performance of all Sales Managers to achieve sales targets and meet all KPIs.
- Provide leadership and coaching to develop Sales Managers to reach their maximum potential.
- Ensure Sales Managers and Product Specialists stay on script for the sales sequence and adopt any updates/changes as they are made.
- Track, understand and analyze sales metrics and pending business to drive performance and customer satisfaction.
- Conduct mandatory performance feedback sessions through formal quarterly performance reviews of Sales Managers, implement action plans to improve performance and take appropriate corrective action through DAPs or PIPs when necessary.
- Provide ongoing training to current and new hires.
- Maintain professional conduct to present a positive company image internally and externally and instill the values, commitment and culture of the company within your team of Sales Managers and ensure they do the same.
- Return phone calls and emails same day to provide high standard of service to customers and team members.
- Plan and conduct weekly meetings for all Sales Managers in your region.
- Help Sales Managers with escalated customer service calls with customers and production staff.
- Handle all second interviews for Product Specialists after initial interview with Sales Manager.
- Work with corporate recruiting to ensure sales teams are meeting the number of Product Specialists needed to meet corporate issued budgets.
- Hire, train and coach Sales Managers.
- Support Product Specialist retention in your region through proper hiring practices, ongoing training, management and feedback.
- Effective communication, both written and verbal.
- Proven experience in meeting monthly, quarterly and annual goals.
- Strong leadership, management and team building skills.
- Proven ability to develop and implement successful sales strategies.
- Strong sense of responsibility around team results.
- Strong work ethic with a can-do attitude.
- Ability to learn, use and adapt to new software quickly.
- Excellent project management skills, with a focus on results.
- Ability to adapt to changing market conditions and customer needs.
- Excellent interpersonal and customer service skills with a dedication to exceptional service.
- Ability to multi-task, with strong organizational, attention to detail and time management skills.
- Strong analytical and problem-solving skills
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