Head of Commercial Excellence

Head of Commercial Excellence

Boston, MA

To $230,000 + Bonus + Exceptional Benefits

Are you ready to be the architect of commercial success? Join this business as a Head of Commercial Excellence and lead the transformation of how they deliver exceptional results across the Americas. This isn't just another sales role - it's your opportunity to build, innovate, and scale commercial strategies that drive real business impact.

What Makes This Role Extraordinary?

• Drive Strategic Impact: Own the complete commercial excellence agenda, from developing cutting-edge training programs to implementing sales force effectiveness initiatives that directly boost revenue and margins.
• Shape Customer Experience: Design and implement strategies that enhance every customer touchpoint, using data-driven insights to create exceptional experiences that drive loyalty and growth.
• Be a Commercial Innovator: Own the implementation of Salesforce systems, tender management processes, and contract lifecycle optimisation - becoming the go-to expert for commercial excellence.

Mission? Where Strategy Meets Execution.

Commercial Training Excellence:

• Partner with leadership to create comprehensive development programs that transform sales team effectiveness
• Design tailored content addressing real market challenges
• Monitor and optimise training impact through data-driven assessments

Sales Force Effectiveness:

• Bridge sales teams and cross-functional departments
• Analyse performance metrics to uncover insights that drive measurable improvements
• Facilitate strategic planning aligned with business objectives

Contract & Tender Management:

• Manage complete contract lifecycle with precision and commercial acumen
• Lead high-stakes tender submissions with legal, finance, and product teams
• Drive compliance improvements that enhance business performance

Customer-Centric Growth:

• Develop strategies that enhance customer experience at every commercial touchpoint
• Leverage NPS data to drive meaningful improvements
• Create lasting customer relationships that fuel sustainable growth

What Will You Bring?

• Bachelor's degree in business, Marketing, or related field (MBA preferred)
• 7+ years commercial excellence experience with proven training and sales coordination success
• Track record of leading initiatives that drive measurable sales performance improvements
• Strategic thinking with exceptional analytical abilities
• Outstanding communication and influence skills across all organizational levels
• Proficiency with modern sales technology and change management expertise

Your Mindset?

• Passion for developing talent and building high-performing teams
• Ability to thrive in fast-paced environments while managing multiple priorities
• International perspective with willingness to travel (10-15%)

Why This Opportunity is Different?

• Influence commercial strategies making tangible improvements in each market
• Work directly with senior commercial leadership with exposure to strategic decision-making
• Implement cutting-edge commercial tools and systems positioning the business for future success
• Exceptional visibility and growth opportunities within a dynamic, international organisation
• Join a team committed to building a culture of commercial excellence

Ready to Excel?

This is more than a job - it's your platform to shape the future of commercial excellence. You'll work with passionate teams, cutting-edge technology, and global markets while building capabilities that drive sustainable business growth.

Want to be a part of this?

If you have the entrepreneurial spirit and passion this position requires then get in touch now. To apply, click on the apply button below, contact Richard York , or call the Mercury Hampton office directly on 0044 1925 937311.