Pool Operations Supervisor

Goldfish Careers
Milford, MA

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future growth opportunities

Requirements:

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)

Duties and Responsibilities:

  1. Provides leadership, discipline and constructive feedback to staff
  2. Conducts periodic evaluations of staff
  3. Interacts with parents/guardians to discuss student progress.
  4. Acts as a Goldfish “ambassador” to ensure customer satisfaction.
  5. Holds monthly meetings and workshops with the pool staff
  6. Conducts all the aquatic-based new hire training.
  7. Assists with W.A.T.E.R. Safety presentations.
  8. Helps to ensure special needs lesson standards are being met.
  9. Supervises all Swim Instructor Trainers and collects all training logs.
  10. Manages all Goldfish Swim Team Coaches.
  11. Creates daily shift notes and sends them to the General Manager and Assistant General Manager.
  12. Provides weekly report summarizing the status of 6MC and 8MC students, Deck Supervisor notes, training logs, pump room checklist and the cleaning checklist.
  13. Fulfills other duties or responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Two or more years as a swim instructor is preferred. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred. Optional CPO Certification (paid training will be provided if needed).

Certificates and Licenses: Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications preferred (can be trained on and paid for).

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Posted 2026-03-15

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