Referral Navigator
- Are you looking for benefits effective on the first day of employment?
- Do you want to work where your professional growth and development are a priority?
- Do you have the ability to ability to manage multiple tasks effectively, follow established protocols, and work within systems?
- Are you willing to contribute to the team effort by supporting all team members?
- Do you have previous experience working in a medical office, clinic or hospital with demonstrated attention to detail, preferred?
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety.
- Ensure complete and accurate registration, including patient demographic and current insurance information.
- Assemble information concerning patient's clinical background and referral needs.
- Per referral guidelines, provide appropriate clinical information to specialist.
- Contact review organizations and insurance companies to ensure prior approval requirements are met.
- Present necessary medical information such as history, diagnosis and prognosis.
- Review details and expectations about the referral with patients.
- High school diploma or equivalent and have strong organizational skills with demonstrated proficiency in computer applications (Microsoft Office).
- Epic Ambulatory experience is a plus.
- Graduate of a medical secretary program preferred.
- Excellent communication skills (written and oral) professional demeanor, good problem solving skills, organized and detail-oriented.
- Understanding of Medicare, Medicaid and managed health care plans are necessary qualifications for this position.
- English / Spanish bilingual ability is preferred.
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