Program Manager, Distribution Technology and Enablement

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

Location: Preferred location is Boston, MA. We are also open to candidates based in St. Petersburg, FL or Stamford, CT.

Work Arrangement : This role follows a hybrid schedule, with an expectation of 4 days per week in the office.

The Program Manager, Distribution Technology & Enablement will lead a portfolio of strategic initiatives that modernize the firm’s distribution capabilities for US Wealth sales and specialist teams through technology, data, and AI-enabled enablement. Reporting to the Head of US Wealth Sales Enablement, this role serves as the program leader and connective tissue across Sales, Technology/AI, Data, Marketing, Compliance—driving execution from problem definition through delivery, adoption, and measurable business outcomes.

Key Responsibilities

• Drive end-to-end program management for distribution technology and AI sales enablement initiatives, including scope, roadmap, risks, dependencies, and communication.

• Drive cross-functional delivery with Technology, Data/AI, Marketing and Product teams; partner with Sales Enablement to deliver requirements, user stories, acceptance criteria, and release planning.

• Partner with Sales Enablement to drive change management: support needs around stakeholder alignment, training, communications, pilot design, rollout, and ongoing feedback loops.

• Partner with Sales Enablement and Sales Leadership to translate business priorities into a delivery plan and success metrics (e.g., adoption, productivity lift, advisor engagement, pipeline impact).

• Establish operating cadence and program artifacts (status dashboards, PowerPoint slides, requirements, decision logs, KPIs), ensuring transparency and accountability.

• Champion process improvement and standardization across intermediary/advisor distribution, leveraging automation where appropriate.

Qualifications

• 7–12+ years of experience in program management, product operations, consulting, or business transformation, with significant technology delivery and data exposure.

• Demonstrated experience leading cross-functional programs in sales enablement, go-to-market, distribution, or commercial technology (ex: Microsoft Dynamics, Seismic, Marketo, etc.)

• Working knowledge of AI/ML concepts and experience partnering with Data and AI teams to drive business outcomes

• Strong stakeholder management skills with the ability to influence without authority and communicate effectively with executives and technical teams.

• Ability to write clear requirements and facilitate prioritization and trade-off decisions.

• Analytical mindset with comfort defining metrics, building business cases, and using data to drive decisions.

• Understanding of risk, controls, and governance considerations in regulated financial services environments.

• Bachelor’s degree required (business, finance, engineering, or related field).

Core Competencies

• Program leadership and execution rigor
• Structured problem solving and strategic thinking
• Change management and enablement
• Excellent written and verbal communication
• Cross-functional collaboration and influence
• Comfort operating in ambiguity; bias toward action
• High attention to detail with strong follow-through
• Client and commercial mindset; focus on measurable outcomes

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational well-being program. We expect the annual salary for this position to range between $135,000.00 to $174,500.00, plus an annual discretionary bonus, depending on location and level of relevant experience.

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#LI-Hybrid

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

• Three weeks paid time off the first year

• Medical, dental and vision insurance

• 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits

• Employee Stock Investment Program

• Tuition Assistance Program

• Purchase of company funds with no sales charge

• Onsite fitness center and recreation center*

• Onsite cafeteria*

• Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.


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