Learning & Development Lead
- Partner with leaders, business partners, other COEs, and enablement teams across the business to comprehensively understand L&D needs
- Design, implement, and evaluate L&D programs to build and enhance the leadership, management, communication and team/interpersonal skills and knowledge of employees at all levels
- Utilize various instructional design methods, including e-learning, workshops, and blended learning approaches, to build and deliver solutions that best meet the organization's development needs
- Deliver and facilitate learning through a variety of methods, including in-person, virtual and e-Learning platforms
- Develop and implement feedback tools and a comprehensive set of metrics to evaluate the impact of learning on employee and organizational performance
- Use the data to identify trends and make informed decisions about current and future investments
- Identify, evaluate, select and manage external partners to provide learning programs and services
- Stay abreast of latest innovations and infuse external best practices to leverage technologies such as Artificial Intelligence (AI)
- Develop a robust communication strategy by clearly articulating outcomes & impact
- Reporting to the Senior Director, Learning & Development, you are a member of the team charged with building, implementing, and measuring programs that strengthen learning for all Pega employees
- You are a seasoned professional who can execute the learning and development in a practical, tangible, and timely manner
- You have worked across different cultures in a global environment. You have a passion for execution, enjoy creative solutions, and don’t shy away from a challenge
- 7+ years of relevant experience with a Bachelor’s degree in HR/L&D/or equivalent
- Proven track record of developing and delivering leadership, management, communication, and team/interpersonal development for a global company
- Proven ability to work collaboratively in a team setting and build constructive relationships with stakeholders
- Excellent communication and facilitation skills to influence and train at all levels of the organization
- Experienced project and program management with the ability to manage multiple cross-functional initiatives
- Significant experience in a global environment, preferably in technology companies
- Significant cross-cultural awareness and adapts inclusive practices
- Ability to work independently and thrive in a fast-paced environment. Flexible/adaptable to shifting priorities
- Certification in instructional design
- Certification in learning facilitation and delivery
- Experience/Certification in assessments/tools (Predictive Index, Discovery Insights, etc.) preferred
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
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