Human Resources Support

General Summary

Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals.

Essential Duties & Responsibilities

The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change.

• Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system.
• Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such.
• Updates education levels from original transcripts into MUNIS system
• Gathers and reviews Loan Forgiveness forms that have been submitted by employees. Assists with the documentation, tracking and reporting of Loan Forgiveness forms.
• Reviews and assists with processing new hire or termination paperwork for all employees
• Schedules and meets with new hires to review and submit their paperwork to the Human Resources Analyst
• Functions include, mailing, filing and scanning for new hires, transfers, changes, salary changes, resignations and retirements
• Contacts employees to report for hiring sessions, meets with them to verify accuracy and completion of paperwork and processes relevant documentation
• Answers questions and distributes forms to the appropriate departments such as payroll, benefits and retirement.
• Performs administrative duties which includes answering phone, scanning, performing word processing, operating office machines and technology and organizing and maintaining files.
• Access or exposure to confidential information
• Performs related duties of a similar nature and level as assigned.

Minimum Job Qualifications

Education and Experience

Associate's degree in Business, Administration, Human Resources, or related field. Minimum 1-2 years’ experience, including experience in office setting handling confidential and sensitive information.

KNOWLEDGE, SKILLS, And ABILITIES

• Knowledge of contracts
• Knowledge of new hire forms
• Ability to multi-task in a fast-paced, high demand educational environment with time-sensitive deadlines.
• Ability to use (or learn to use) computer software and systems applicable to the position
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to exercise good judgment and focus on detail as required by the job
• Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities

Core Knowledge, Skills, And Abilities

• Skill in utilizing interpersonal skills to relate and interact with a diverse population
• Skill in detail oriented planning and able to set priorities, objectives, and meet deadlines
• Ability to provide positive and effective customer service
• Ability to adapt to and accommodate new methods and procedures
• Ability to work independently or as a member of a team
• Ability to apply listening skills, work under pressure, address conflict and solve problems
• Ability to read, analyze and interpret standard, policies, procedures and regulations
• Ability to effectively present information using attention to detail and accuracy
• Ability to exercise good judgment
• Ability to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephone
• Ability to communicate effectively orally and in writing

Physical Requirements

Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body.

WORKING ENVIRONMENT

This position requires employee be in an office or similar indoor environment. Employee may be exposed to individuals who are rude or irate.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The list is not all-inclusive and may be supplemented as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

"If you BELIEVE, we have a place for YOU on our team! Come work for us!"

About Our District

Springfield Public Schools is a cultural gem in Western Massachusetts that is committed to providing a learning environment that opens the doors of infinite possibilities to our amazing students and staff. We strive to equip each of our approximately 24,000 students with learning experiences that enhance their knowledge and critical thinking skills. We are the 3rd largest district in Massachusetts. Our district has over 44 languages spoken and over 60 countries represented by both students and staff. We foster a positive and professional environment in our schools and worksites where people feel valued, respected, supported, seen and heard. Our students and staff share their ideas and perspectives, learning from and appreciating each other. We are a district that is committed to equity and excellence.

Join a team that Empowers Educators

In addition to offering competitive salaries and benefits, we provide numerous cutting-edge professional development opportunities for all staff. We let our data shape the professional development of the district, therefore, it is relevant and actionable. We support our teaching staff with mentors such as instructional leadership specialists and effective educator coaches to work with them throughout the year in lesson planning, data analysis and management. Our district offers career advancement opportunities and is invested in “Grow our Own” and educational pipeline programs. These programs help our staff achieve a college degree or lead to certification pathways.

If there is something that you would like to know specifically about the position that you are applying for or assistance with matching your skills to a position, Carmen Molina-Figueroa will be happy to assist you at ***email_hidden***.

The Springfield Public Schools is committed to maintaining a work environment free from discrimination on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, or military service, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose discrimination and harassment or who participate in an equal opportunity investigation. The Springfield Public Schools is committed to maintaining a learning environment free from discrimination on the basis of race, color, sex, gender identity, religion, national origin, sexual orientation, disability or homelessness.

NONDISCRIMINATION EMPLOYMENT STATEMENT

The Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, veteran status, or marital status.

NOTICE OF SEX NONDISCRIMINATION

Springfield Public Schools does not discriminate on the basis of sex and prohibits sex discrimination, including sexual harassment, in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Inquiries about Title IX may be referred to the Springfield Public Schools’ Title IX Coordinator, [email protected], the U.S. Department of Education’s Office for Civil Rights at or both.

The Springfield Public Schools Title IX Coordinator is Jeremy Saint Laurent, Chief Legal Counsel of Legal Services, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext. 55325, [email protected].

Springfield Public School’s sex nondiscrimination policy and grievance procedures can be located on the Springfield Public Schools website,

To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please refer to [email protected]