Shift Lead

Wings Over Springfield
Springfield, MA

Job Description

Job Description

Fly With Us:

For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. We have 3 core values: Great People , Amazing Food , and Creating Smileable Experiences . Join us on our journey to create experiences that leave everyone happier than before they interacted with us!

Now Serving These Benefits:

  • Free food and discounts for you and your family
  • Paid time off for activism
  • Immediate hire
  • Weekly pay through direct deposit
  • Participation in tip pool
  • Ability to cross-train
  • Opportunities for advancement
  • Uniform shirt and hat provided
  • We do not require drug tests, including the testing for marijuana
Day in the Life: (includes, but is not limited to)

  • Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
  • Supervises with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
  • Demonstrates knowledge of core products, processes, and workstations; positively coaches Crew Members on such items
  • Identifies and communicates appropriate responsibilities and duties to store Crew to ensure smooth flow of operations
  • Anticipates obstacles and takes action to prevent or minimize their impact
  • Keeps all workstations clean and organized and coaches team to do the same; follows health, safety, and sanitation guidelines for all products
  • Assist with checking cash drawers and preparing bank deposits
  • Other related duties as assigned
What You Bring To The Table:

  • At least one (1) year of store-level supervisor experience in food/hospitality preferred
  • ServSave Certification a plus
  • Knowledge of supervisory practices and procedures
  • Able to communicate clearly and concisely
  • Able to appropriately handle confidential/sensitive information
  • Strong interpersonal and leadership skills; able to coach others
  • Flexible schedule - available nights, holidays, and weekends with availability to open or close shifts
  • Able to lift 50 lbs and can stand for prolonged periods of time
  • Legal US work authorization

Wings Over is an Equal Opportunity Employer.
Posted 2025-07-30

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