Designer
Job Description
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Work with qualified opportunities produced by the sales team to convert leads into sales.
- Build and maintain strong relationships with clients, ensuring high customer satisfaction.
- Following of Design process for efficient design process
- Follow up with clients throughout the design and installation process to address any questions or concerns.
- Conduct job site visits to take accurate measurements and assess project requirements.
- Collaborate with clients to understand their vision and design preferences.
- Ensure all measurements and design details are accurately documented and communicated to the production team.
- Maintain regular hours at the showroom to assist walk-in customers.
- Provide expert advice on design options, layouts, and finishes.
- Create and present design proposals that meet customer needs and preferences.
- Answer inbound calls from potential clients, providing information about our process and next steps.
- Record client intake and opportunities in Buildertrend CRM and add them to our mailing list.
- Utilize design software to create detailed and accurate designs.
- Stay updated on industry trends, materials, and finishes to provide innovative design solutions.
- Create branded design packets and track follow-ups and next steps.
- Address customer issues and reorders until satisfaction is achieved.
- Update material delivery dates for cabinetry and ordered finishes.
- Proficiency in Chief Architect and 2020 Design.
- Proficient in Microsoft programs, specifically Excel, Word, PowerPoint, and Teams.
- Increase revenue during the design phase.
- Maintain high customer satisfaction ratings.
- Ensure design accuracy with minimal revisions.
- Complete the design phase efficiently.
Trust and Confidence: Establishing and maintaining trust and confidence with clients is paramount. Relationships: Emphasizing the importance of strong, positive relationships with all those we work with. Integrity and Honesty: Conducting business with honesty, transparency, and ethical practices. Faith: Valuing a relationship with God and integrating our faith and personal beliefs into our day-to-day conduct and interactions. Respect and Dignity: Treating all individuals with respect and recognizing their inherent dignity and value. Accountability: Being accountable for actions and ensuring they align with professed values. Excellence: Striving for excellence in all aspects of work, from craftsmanship to customer service. Not limiting our efforts and mission by the performance of others in the marketplace. Compassion and Understanding: Demonstrating compassion and understanding towards clients and colleagues.
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