Client Experience Manager
- Complete internal audits to ensure qualitative file handling consistent with firm protocols and client expectations.
- Prepare reports of audit findings.
- Identify opportunities for education and improvements.
- Participate in the implementation of process improvements and presentation of training programs related to the firm’s quality control program.
- Contribute to the evolving development of the firm’s quality control program.
- Evaluate, interpret and understand client guideline requirements.
- Provide assistance in the coordination and organization of audits conducted by firm clients.
- Understand and utilize firm systems including, but not limited to, Aderant, ProLaw, BillBlast, etc.
- Understand and utilize client e-billing systems as needed.
Recommended Jobs
Account Executive - Boston
We are seeking a hybrid account executive to report to our VP of Sales in the Boston Metro area. Must-Haves Must be USC or Green Card Holder Experience in EcoSystem Candidates must …
University
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of …
Starbucks Barista/Cashier - Part Time - DoubleTree by Hilton Boston Downtown
A Starbucks Barista/Cashier (Part-Time) is responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profit…
Cybersecurity Analyst Energy Control Systems
The Energy Systems Group is part of the Homeland Protection Division and focuses on assisting the Departments of Defense and Homeland Security in securing the nation from energy-related threats. O…
Interactive System QA Analyst
Job Title: Interactive Media QA Consultant Location: Denver, CO Job Overview: We are seeking a highly motivated and detail-oriented individual to join our QA team as a Interactive Media QA Co…
Microsoft D365 ERP (F&O) Functional Consultant, Senior Associate Save for Later Remove job
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynami…
Remote Medical Affairs Grants & Sponsorships Manager
We are seeking a highly organized and detail-oriented Grants & Sponsorships Manager to oversee the day-to-day operations, documentation, and governance of Independent Medical Education (IME) grants…
Principal Platform Engineer
We are a rapidly growing, Boston-based medical technology company using AI to help clinicians make more informed decisions on cardiovascular care - leading to better patient outcomes, improved quality…
Group 05-53 | SRP Intern | Secure Resilient Systems and Technology | Summer 2026
The at Lincoln Laboratory is made up of security architects, software developers, hardware and electrical engineers, cryptographers, computer scientists, and systems analysts, who share a common …
OR RN needed in MA
OR RN needed in MA Day shift OR RN 2+ years of experience Travel experience preferred Days, nights, D/N rotation available MA State License Whether you are an experienced traveler, or this is you…