Client Experience Manager
- Complete internal audits to ensure qualitative file handling consistent with firm protocols and client expectations.
- Prepare reports of audit findings.
- Identify opportunities for education and improvements.
- Participate in the implementation of process improvements and presentation of training programs related to the firm’s quality control program.
- Contribute to the evolving development of the firm’s quality control program.
- Evaluate, interpret and understand client guideline requirements.
- Provide assistance in the coordination and organization of audits conducted by firm clients.
- Understand and utilize firm systems including, but not limited to, Aderant, ProLaw, BillBlast, etc.
- Understand and utilize client e-billing systems as needed.
Recommended Jobs
Immunologist - Mass General Hospital's Legorreta Center for Clinical Transplantation Tolerance
At the MGH Legorreta Center for Clinical Transplantation Tolerance (LCCTT), clinical trials aimed at inducing transplant organ tolerance are currently in progress. Real-time immunological monitorin…
NURSE MANAGER - Birthing Unit
Job Description Summary When things don’t go as expected for expecting moms, South Shore Health has the expertise to care for them and for their babies! We are looking for an exceptional Nurse Lea…
Research Accounting Systems Strategist
Overview This is a remote position with occasional time on campus. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Reporting to the Direct…
Commercial Account Manager
**Job Summary** This role is responsible for identifying customers' unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert, applies co…
MRI Technologist (per diem)
Job Description Summary Under the supervision of the MRI Manager, the MRI Team Leader and MRI Safety Officer, the technologist performs a variety of routine and advanced MRI procedures in the pres…
Maintenance Technician
This role will mainly be focused on fluid checks and basic maintenance. Typically, a Lube Service Technician will change a vehicle's oil, check the transmission fluid and other fluid levels, inspect v…
Chief Research Officer -Innovation Head
This is a listed multinational bio-pharma The role should shape the company's scientific vision and pipeline About Our Client This organization operates within the life science industry and …
Legal Assistant/Secretary
Company Overview Rubenstein law was founded in 1988 and is recognized as one of the premier injury firms in Florida and now expanding to Massachusetts. Over the years, Rubenstein law has grown fro…
Licensed Practical Nurse (LPN) - Home Care (Flexible Hours)
About the Role We are seeking a caring Licensed Practical Nurse (LPN) to complete supervisory visits and provide limited hands-on care in client homes. We will train motivated LPNs who are interes…
Corporate Controller
Corporate Controller We are seeking a Corporate Controller to lead and oversee the company’s accounting and finance activities at the corporate level, including the management, development, and …