Associate Medical Director - Primary Care Informatics

The role of Associate Medical Director – Primary Care Informatics offers a unique opportunity for a practicing primary care physician with Epic expertise to directly shape the future of primary care informatics in a leading academic health system. You will guide clinical standards, optimize EHR workflows, and improve both provider efficiency and patient outcomes.

Position Summary

The Associate Medical Director – Primary Care Informatics is a practicing primary care physician and informatics leader responsible for setting strategy, standards, and adoption across health-system primary care practices. Reporting to the ACMIO – Ambulatory, this role ensures Epic tools and workflows support clinician efficiency, care quality, access, and adoption while keeping providers up to date on new EHR capabilities.

Analysts perform day-to-day configuration/build; this leader sets standards, validates designs, and drives provider adoption and education. The position includes 0.4 FTE protected administrative time and 0.6 FTE clinical practice in primary care.

Key Responsibilities

Standards, Governance & Clinical Validation

• Align primary care workflows with Epic and maintain standard work across sites.
• Approve and clinically validate SmartSets, SmartForms, documentation templates, order panels, and CDS tools.
• Lead clinical prioritization for build requests; prepare decision briefs for governance/change control.
• Ensure standards support safety, regulatory compliance, quality, and provider efficiency.

Optimization, Upgrades & Adoption

• Set quarterly optimization priorities with the ACMIO; oversee upgrade readiness and adoption.
• Sponsor provider communications and education (release notes, tip sheets, personalization labs, roadshows).
• Track adoption, address barriers, and verify issue resolution.

Quality, Access & Value-Based Care Alignment

• Use analytics to improve screenings, immunizations, chronic disease control, and care-gap closure.
• Partner with Population Health/Quality and Access teams on outreach, visit types, and scheduling standards.
• Collaborate with Professional Billing to ensure accurate and compliant documentation.

Data, Reporting & Outcomes

• Define measures, request dashboards, and apply data to guide clinic improvements.
• Report baseline and outcomes such as provider note/inbox time, timely completion, AWV completion, gap closure, and provider satisfaction.

Provider Engagement, Training & Change Enablement

• Lead super-user forums and site champion networks.
• Develop micro-learning and tip sheets tied to releases and optimizations.
• Promote personalization tools to reduce documentation burden and burnout.

Collaboration & Support Model

• Partner with Epic Ambulatory Analysts, Reporting/BI teams, Super Users, Ambulatory Operations, Access, Quality, Regulatory, and Training teams.

Clinical Practice Requirement

• Maintain an active primary care clinical practice (0.6 FTE) in Family Medicine or Internal Medicine.
• Protect 0.4 FTE administrative time for governance, optimization, and adoption commitments.

Qualifications

Required

• MD/DO in Family Medicine or Internal Medicine; active (or eligible) Massachusetts license; board certified/eligible.
• 3–5 years of primary care clinical practice.
• Epic experience required.
• Epic Physician Builder certification or accreditation (light build capability acceptable).
• Demonstrated leadership in provider engagement, training, and change management.
• Strong data literacy (requesting, interpreting, and applying analytics).

Preferred

• AMIA certification (e.g., AMIA 10x10, FAMIA) or Board Certification in Clinical Informatics.
• Master’s degree in Clinical Informatics, Public Health, Healthcare Administration, or related field.
• Experience with AI/ambient documentation tools in primary care.

Compensation:

Boston University Chobanian & Avedisian School of Medicine (BU-CASM) offers a competitive salary commensurate with academic training and practice experience. We continue to evaluate our compensation plan to remain one of the most competitive in salary and benefits. Our staff receive a highly competitive salary and generous benefits that include paid vacation, sick time, parental leave, and CME expenses. Faculty members and their dependents qualify for greatly reduced tuition at Boston University, ranked among the top 50 universities in the US.

Compensation ranges between $213,00 and $375,00
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to qualifications, experience, education, licenses, specialty, training, and departmental budget. The above hiring range represents a good faith and reasonable estimate of the range of possible compensation at the time of posting.

Apply: If interested in this employment opportunity, please send your resume/CV and cover letter via this job post or directly to: [email protected]

About Us: Boston Medical Center proudly serves a diverse population in Boston and boasts a world-class academic medical center in Boston University School of Medicine, with a commitment to caring for all patients, including the underserved. BMC is a 514-bed academic medical center located in Boston’s historic South End. The largest safety-net hospital in New England, BMC provides consistently excellent and accessible health care to all. BMC is the primary teaching affiliate of BU-CASM, a highly ranked medical school dedicated to urban and international health and a recognized leader in groundbreaking medical research. Boston Medical Center is the academic teaching hospital for Boston University School of Medicine.

Boston is an exciting place to live with everything a major world city can offer. The “smallest big city” in the US, enjoy watching the Patriots, Celtics, Bruins, and Red Sox, then hop a flight to Paris at Logan International Airport, just 10 minutes from downtown. Boston is also the nation’s healthcare hub and offers dramatic opportunities for innovation and academic advancement in the healthcare industry. Bostonians enjoy surrounding parks, beaches, and forest preserves by day, and local breweries, eclectic restaurants, historic theaters, and world-class music and arts by night, including the Boston Symphony Orchestra, the Museum of Fine Arts, and the Boston Ballet. With the most Colleges and Universities in the country, Boston feels young, cutting-edge, and highly academic.

Boston Medical Center and Boston University complies with all state, federal, and local laws and regulations. Boston Medical Center and Boston University equal opportunity employers, committed to a common mission of improving the health of Boston’s residents while adhering to the highest standards of academic medicine. We are a VEVRAA Federal Contractor. Boston University conducts a background check on all final candidates for certain faculty and staff positions. The background check includes contacting the final candidate’s current and previous employer(s) to ask whether, in the last seven years, there has been a substantiated finding of misconduct violating that employer’s applicable sexual misconduct policies. To implement this process, the University requires a final candidate to complete and sign the form entitled “Authorization to Release Information” after the execution of an offer letter.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to qualifications, experience, education, licenses, specialty, training, and departmental budget. The above hiring range represents a good faith and reasonable estimate of the range of possible compensation at the time of posting.

Equal Opportunity Employer/Disabled/Veterans

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