Part Time Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a part time Patient Care Coordinator. As a part time Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities:

• Greet and check in patients, ensuring accurate and complete patient information.

• Collect copays and patient balances as needed.

• Manage appointment scheduling.

• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.

• Collect and update patient information.

• Assist with administrative tasks such data entry and maintaining patient records.

Requirements

• High school diploma or equivalent.

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.

• Excellent interpersonal and communication skills.

• Strong attention to detail and organizational skills.

• Ability to multitask, prioritize tasks, and work in a fast-paced environment.

• Proficient in computer skills and ability to learn new software systems.

Benefits

Earn paid sick time based on MA sick leave law

Monthly Bonus Incentive