Customer Experience Representative (AGAWAM)

Six Flags New England
Agawam, MA
Overview:

You cant put a price tag on the fun youll have working on our Retail team. From selling candy and capes to restocking T-shirts and treasures, youll take home the perfect souvenir: a summer full of valuable customer service and priceless experiences.

Pay Starting at: $15.00/Hour

Responsibilities:
  • Providing an enjoyable and memorable experience by greeting guests and providing superior service
  • Operating Point of Sale (POS) registers, receiving money and returning proper change with reasonable accuracy and efficiency
  • Performing sales and customer service functions including addressing questions and concerns, and answering questions about park product
  • Demonstrating a friendly and pleasant demeanor
  • Maintaining a clean and safe sales area and work environment
  • Communicating effectively with lead or supervisor
  • Stocking bins, shelves, and displays with various merchandise
  • Enforcing all Six Flags New England policies
  • Assisting in other areas of the Retail and Rentals Department
  • Performing other incidental and related duties as required and assigned
Qualifications:
  • Friendly, outgoing personality inviting guests to your cart, shop, or register
  • Ability to work in an environment as fast-paced as our coasters
  • Demonstrate a strong work ethic and commitment to the Six Flags mantra
  • Positive attitude to make guests excited about their purchases
  • Have a passion for shopping
  • Strong attention to detail
  • Must be 15 years or older
  • Must be able to stand, walk, stoop, bend, and reach throughout your shift
  • Excellent customer service and verbal communication skills
  • Willing to work flexible hours, including nights, weekends, and holidays; including a minimum of 10 hours per week
  • Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
  • Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
Posted 2026-02-09

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