Innovation Solutions Specialist

Innovation Solutions Specialist

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HIGHLIGHTS

Location: Boston, MA (Hybrid)Â

Position Type: Direct hireÂ

Hourly / Salary:Â BOE

Residency Status:Â US Citizen or Green Card Holder ONLY

Overview:

This role focuses on designing and delivering client‑centric, low/no‑code workflows and lightweight applications using Microsoft productivity and automation suite and secure integrations across the firm’s legal technology and eDiscovery ecosystems. The ideal candidate excels at translating legal requests into secure, repeatable workflows, integrating with enterprise systems via APIs/connectors, and applying light scripting for automation. Exposure to AI tools (e.g., Copilot Studio) is a plus, and agentic approaches may be encountered on select projects under guidance. Work product is delivered under attorney oversight with pragmatic QC, and timekeeping is required for client‑facing matters. The role provides exposure to AI initiatives and is a strong entry point for candidates from enterprise systems who are interested in future career pathways into AI.

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Key Responsibilities :

• Design, configure, and support enterprise workflows and lightweight applications for attorneys, practice groups, and clients.

• Build and maintain automation and intelligent workflows using modern low/no-code platforms, including Microsoft 365/Power Platform; deliver attorney‑supervised first passes with pragmatic QC.Â

• Translate legal requirements into scalable, efficient, and secure workflows; document assumptions, limits, and review steps.

• Contribute to internal legal tools and data apps; evaluate and package reusable templates for repeat use.

• Create and configure integrations between firm systems and third‑party platforms via APIs/connectors, coordinating with IT on security and permissions.

• Develop light scripts for data preparation or automation (e.g., Python or JavaScript) as needed.

• Collaborate with Innovation, attorneys, KM, Research Services, and IT to gather requirements and deliver impactful tools.

• Support pilots that leverage AI-related features.

• Stay current on enterprise collaboration/automation capabilities and responsible governance practices.

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Required Qualifications:

• 3+ years in legal, consulting, or enterprise environments or a portfolio of shipped low/no‑code automation and workflow solutions.

• Hands‑on experience with Microsoft 365 and other low/no‑code workflow builders (e.g., Power Automate, Zapier, Make, Power Apps).

• Experience configuring enterprise integrations using REST APIs, GraphQL, streaming, or event‑driven connectors; familiarity with common enterprise apps/DMS.

• General coding/scripting for automation and data preparation (e.g., Python or JavaScript)

• Ability to translate ambiguous legal asks into clear, testable workflows with appropriate guardrails and attorney review steps.

• Working knowledge of confidentiality, access controls, and retention for client data.

• Strong teamwork and collaboration skills, with a curiosity and willingness to constantly learn.

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Preferred Qualifications:

• Copilot Studio and Agentic orchestration exposure for multi‑step workflows with human‑in‑the‑loop checkpoints familiarity.

• Experience with enterprise search and retrieval solutions (e.g., connector‑based indexing, RAG‑style patterns).

• Conceptual understanding of vector search/embedding concepts.

• Exposure to Azure and Microsoft cloud services; experience with OpenAI‑style platforms.

• Understanding of legal tech ecosystems (DMS, eDiscovery, contract tools) and of privacy, access control, and retention in professional services.

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