Dispatcher

TeamLogicIT

Woburn, MA

Role: Dispatcher TeamLogic IT of Northeastern Massachusetts

About Us: We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service. Whether it be fully outsourced IT, supplemental IT, or project-based assistance. We are a family-owned member of a franchisee network of 100 TeamLogic IT locations nationwide. The strength of our network has placed us at #45 on the MSPmentor.net Top 501 Managed Service Providers. Our primary geographical support area spans from Boston and its surrounding communities to the New Hampshire border.

JOB RESPONSIBILITES

· Schedule onsite visits for break/fix tickets that require physical assistance that have been submitted by our customers and colleagues.

· Respond to customer questions and concerns on tickets which were assigned or re-opened, if engineers are unavailable or onsite.

· Confirm monthly, weekly, or bi-weekly appointments with customers.

· Confirm onsite visits with engineers and provide them with updates or appointment/schedule changes in real-time.

· Work with the Vice President of Operations and Project Managers to determine resource availability when scheduling projects.

EXPERIENCE AND SKILLS REQUIRED

· Candidate must possess strong written and verbal communication skills.

· Experience using Microsoft Office Suite.

Job Type: Part-time / Full-time

Job Location: Woburn, MA Experience Preferred:

· 3+ years of resource scheduling experience

Required license or certification:

· Driver’s License

Posted 2025-10-25

Recommended Jobs

Marketing / Business Internship

Net Atlantic, Inc

Salem, MA

Marketing / Business Internship Net Atlantic is looking for an ambitious, and energetic High School or College Student studying in the Marketing or Business field or related fields for an internship.…

View Details

Posted 2025-08-06

General Dentist

Dental Family

Belchertown, MA

Job Details: We are looking for a compassionate and friendly General Dentist for Full Time or Part Time to join our growing team in Belchertown and Ware. We are committed to providing the bes…

View Details

Posted 2025-10-23

Health Management Consultant

Boston, MA

Reports to: Managing Consultant, Health Management Location: Worcester/Boston, MA Position Overview: The Health Management Consultant (HMC) is responsible for the development and delivery …

View Details

Posted 2025-10-30

Professional Services Consultant

Earnix

Boston, MA

Join our dynamic team at an innovative insurance software company! We are seeking a Professional Services Consultant with a strong background in analytics within the insurance industry, ideally holdi…

View Details

Posted 2025-10-24

PRN Clinical Pharmacist

Cardinal Health

Jamaica Plain, MA

What Health System Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that ser…

View Details

Posted 2025-07-28

Business development consultant

Benjamin Franklin Institute of Technolog

Boston, MA

. Main Goal: - By June 30, 2026, generate at least 35 meetings with leaders at local companies interested in hiring co-op students and recent graduates of Franklin Cummings Tech, particularly in …

View Details

Posted 2025-10-27

Attorney

MAPFRE

Westborough, MA

Trial Attorney I Date: Oct 14, 2025 Location: Westborough, MA, US Company: MAPFRE Summary: Are you a seasoned litigator with a passion for advocacy and strategic case ma…

View Details

Posted 2025-10-18

Internal Medicine Physician - Reliant Medical Group

Optum

Westborough, MA

Reliant Medical Group, part of the Optum family of businesses, is seeking an Internal Medicine Physician to join our team in Westborough, MA . Optum is a clinician-led care organization that is c…

View Details

Posted 2025-10-23