Order Services Specialist
Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here! We’re looking for a detail-oriented and proactive Order Services Specialist to join our Finance organization. You’ll play a key role in ensuring our customer orders, renewals, and internal processes run smoothly and accurately — supporting Sales, Renewals, and Professional Services teams across the globe.
If you’re someone who thrives in a fast-paced environment, takes pride in getting the details right, and enjoys working cross-functionally, this is a fantastic opportunity to make a measurable impact and grow your career within a global SaaS company. What You’ll Do
- Manage the full order process — from finalized quote to system activation request and invoicing
- Validate contract documentation and ensure all final agreements are complete, accurate, and ready for signature
- Maintain and validate internal data to ensure KPIs and dashboards are accurate
- Partner closely within Finance and with Sales, Renewals, Cloud Ops, and Global Receivables to ensure seamless handoffs and timely invoicing
- Enforce and refine global process standards across multiple systems to maintain data consistency
- Contribute to continuous process improvement and automation initiatives
- Bachelor’s degree or equivalent professional experience
- 2–3 years of experience supporting a services or SaaS-based business
- Strong organizational skills with exceptional attention to detail
- Confidence managing multiple priorities in a fast-paced environment
- Excellent communication and collaboration skills across teams and levels
- Proficiency with Salesforce and NetSuite
- Fluent in English (French or German proficiency is a plus)
- Experience with multidimensional planning or performance management platforms (Board, Anaplan, OneStream, Pigment, IBM, SAP, etc.)
- Multi-lingual communication skills
- Experience supporting global operations and/or billing workflows
- Self-motivated, curious, and solution-oriented
- Enjoys working independently but thrives in collaboration
- Flexible and comfortable navigating change
- Empathetic, inclusive, and respectful of all colleagues
- Driven to improve — for yourself, your team, and the customer
- And, of course, fun to work with!
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!
Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.
Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.
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