Institutional & Retail Client Billing - Investment Management - Associate / Senior Associate

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Morgan Stanley Investment Management (MSIM) is one of the largest global asset management organizations of any full-service securities firm, with 45 offices serving clients in 19 countries. MSIM’s professionals worldwide provide outstanding long-term investment performance. We offer clients a diverse array of equity, fixed income, liquidity, and alternative investments, including merchant banking strategies.

Role Description:

This position will report directly to the Vice President, Director of SMA Client Billing Team. The primary responsibility is to support end-to-end global billing operations, including invoice calculation and distribution, client account setup and maintenance, custodian fee uploads, and A/R monitoring and collections.

The billing team oversees:

• Confirmation and reconciliation of key attributes & contracts and the aggregation of billing elements (both internal & external)
• Invoice generation & distribution while monitoring and reporting of accounts receivable
• Collaboration with key organizational partners (client relationship management, contract specialists, legal, risk, compliance, and finance)
• Issue management, establishing and enhancing controls
• Developing reporting & analysis, ensuring and maintaining policies & procedures

This individual will actively collaborate and manage relationships with client relationship team members, operations, IT, investment teams, legal and others globally while establishing best practices and maintaining and executing strong procedural controls, policies and documentation. Will create and provide stakeholders recurring and ad-hoc reporting and analyses on invoice distribution, fee uploads, open A/R and invoice payments.

Additional duties include the identification and resolution of data quality and system issues, managing an escalation process through resolution, participating in the strategic realignment of our systems and global footprint as they relate to invoice calculation and distribution related functions.

We are looking for creative thinkers that want to be challenged, want to dive into a process and propose solutions on how to improve processes. Preference for those with basic skills around AI, machine learning, data visualization or the desire to develop these skills to drive innovation and process efficiencies.

Skills, Abilities, and Education

• Ability to successfully manage day-to-day billing functions across various stages of the billing process
• Experience with Finance processes, general ledger knowledge, preferred
• Ability to communicate effectively and persuasively with members of the senior management team and stakeholders within the Company
• Excellent analytical and problem-solving skills
• Capable of clear communication of issues, ability to collaborate with IT and others ensuring that issues are resolved and controls are in place to avoid recurrence
• Strong work ethic, is motivated to learn, and driven to achieve results
• Strong organizational skills, and the ability to manage multiple tasks
• Proven track record for improving process efficiencies and solving problems
• Solid understanding of internal controls and process flows
• Strong computer skills, notably Excel
• Experience with Tableau and/or PowerBI a plus. 
• Attention to detail, high level of initiative, analytical thinking
• Self-motivated, goal-oriented, adaptable team player
• 3-7 years of experience
• Undergraduate degree required, accounting and/or finance preferred

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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Expected base pay rates for the role will be between $80,000 and $115,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

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