Hr generalist

Account Manager - akt health

London

About JPA Health

JPA Health is a fully integrated marketing, communications and medical communications agency for clients ranging from emerging biotech to established pharmaceutical companies and public health organizations. We work exclusively within the health sector. We share our clients’ commitment to making people healthier. In fact, some might say we are obsessed with improving and protecting lives. Check out our sizzle reel!

The Role

akt health, a JPA Health Company, is an award-winning healthcare communications agency with work spanning PR and reputation, medical communications, and patient advocacy. Everyone has the right to live the healthiest life they can. That’s why we passionately believe in shaping a future where no one misses out on advances in healthcare. Our vision is clear: to enable better health for all.

We are seeking an ambitious Account Manager (AM) to join our dynamic and collaborative team. The role is a pivotal position within our agency, providing opportunity to learn management skills, content development, and project management capabilities.

This position is a full-time, hybrid role reporting to the London office ( Holborn based team) approximately 2 – 3 times per week.

The Responsibilities

• Ability to lead on drafting of a variety of materials, e.g. disease backgrounder/factsheet, infographic or website copy, initial draft press release, internal communications, or social media copy.
• Demonstrate leadership on small/medium-sized projects with minimal input from senior leadership.
• Effectively delegate and support the development of junior team members to ensure deadlines are met and projects are delivered compliantly and to a high standard.
• Conduct thorough reviews of all materials drafted by junior colleagues, providing support by sharing initial feedback before seeking senior input.
• Take a prominent role in client calls and meetings, overseeing elements of the agenda.
• Confidently engage in elements of discussion when presenting to clients or providing project status updates.
• Provide advice to clients on issues and particular projects based on your experience to date.
• Show a degree of financial awareness – developing and managing cost trackers for each account.
• Ability to confidently participate in a media sell-in (medical / trade / regional / consumer features) and help build relationships with relevant journalists.
• Demonstrate an understanding of key social media channels used by our clients (X, LinkedIn, etc.) – becoming increasingly familiar with paid vs organic posting and compliance considerations.
• Maintain a solutions-focus mindset to overcome barriers to deliver a successful project, presenting a proposed solution and seeking support from senior team members as required.

About You

Our ideal candidate must have :

• A minimum of 3+ years of relevant experience (ideally of an agency background)
• A relevant university degree is preferred, but not essential
• Experience supporting communications or marketing campaigns and ability to form relationships with clients / suppliers
• An interest in healthcare and understanding of PR / marketing
• Strong interpersonal and organisational skills, flexibility and professionalism
• Ability to multitask, prioritise and work collaboratively within a close knit team
• Strong writing skills and close attention to detail
• A desire to make a difference and contribute to a thriving agency culture
• Experience of using Microsoft Word / Excel / PowerPoint to a good standard

What Makes Us Different

As part of JPA Health, we offer the opportunity to work with purpose and achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you.

Our approach prioritises compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Creating an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us shape the future of healthcare to help enable better health for all. We elevate each other. We work collaboratively. And we push ourselves to think bigger.

Benefits include:

• Generous holiday allowance and additional days off for charitable giving
• Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time
• Private healthcare and access to wellness initiatives
• Competitive pay, discretionary bonus scheme, and opportunities to advance in your career.

At akt, we are committed to fostering a culture of Diversity, Equity, and Inclusion (DEI). We believe that our strength lies in the diversity of our team, and we strive to create an environment where every individual feels valued, respected, and heard. We are dedicated to promoting equity in all aspects of our work, ensuring that all employees have equal access to opportunities and resources. We are inclusive, welcoming individuals of all races, genders, sexual orientations, religions, national origins, disabilities, and ages. Our commitment to DEI extends beyond our organisation, influencing the work we do and the partnerships we build. We believe that by embracing DEI, we can drive innovation, enhance our services, and contribute to a healthier society.

At JPA Health, we are committed to fostering a culture of Diversity, Equity, and Inclusion (DEI). We believe that our strength lies in the diversity of our team, and we strive to create an environment where every individual feels valued, respected, and heard. We are dedicated to promoting equity in all aspects of our work, ensuring that all employees have equal access to opportunities and resources. We are inclusive, welcoming individuals of all races, genders, sexual orientations, religions, national origins, disabilities, and ages. Our commitment to DEI extends beyond our organization, influencing the work we do and the partnerships we build. We believe that by embracing DEI, we can drive innovation, enhance our services, and contribute to a healthier society.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at [email protected].