Business Services Clerk - Shipping/Mail

Boston - Massachusetts - United States of America

Business Services Clerk (Floater)

Job Summary

The purpose of this entry level position is to perform service-related functions that support the daily operations of our client at several regional locations. The primary duties of this Business Service Clerk position include client event support (set-ups/breakdowns), overseeing loading dock operations, package sortation, mail delivery, and other facility related duties as assigned by management.

Essential Duties And Responsibilities

• Must have the ability to report to various client sites within the regional area as scheduled.
• Ability to take direction and communicate effectively with others.
• Must be able to work independently and manage time effectively.
• Able to perform duties that are repetitive in nature.
• Willing to work flexible hours on occasion based on the needs of the operation.
• At times, will be required to receive, sort, deliver, process, and dispatch mail/packages.
• Must maintain a valid driver’s license.

Supervisory Responsibilities

No formal supervisory responsibilities in this position.

EDUCATION And EXPERIENCE

High school diploma or general education degree (GED) required.

CERTIFICATES and/or LICENSES

None

Communication Skills

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS And ABILITIES

Prior shipping/receiving experience is preferred. Must be able to lift 50 lbs.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

About The Role

As a CBRE Business Services Coordinator, you will perform clerical duties in accordance with the procedures of a department.

This job is part of the Administrative Services job function. They are responsible for providing administrative support to areas of the business including operations, teams, job functions, and senior management.

What You'll Do

• Maintain and update filing, inventory, mailing, and database systems.
• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of the office, business transactions, and other activities.
• Review files, records, and other documents to obtain information and respond to requests.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Understand and interpret instructions, short correspondence, and memos.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks in detail
• Deliver output by following defined procedures and processes under close supervision and guidance.

What You'll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages.

CBRE carefully considers multiple factors to determine compensation, including a

candidate’s education, training, and experience. The minimum salary for the position is

$40K per year and the maximum salary for the position is

or $55K per year. The compensation that is offered to a successful candidate

will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also

be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Service line: GWS Segment